Trident Technical College's IT-Enterprise Services department seeks an ERP Operations/Business Analyst. The applicant must have considerable knowledge of all operational components and phases of computer hardware, software, virtual operating systems, Local Area Network (LAN), and cloud technologies. Must be able to establish and adhere to system procedures relating to managing, scheduling, and maintaining an online real-time processing computer system in multi-CPU, cloud, and SaaS environments. Communicate orally and in writing to all college staff and computer vendors. Must be organized and follow a project management methodology.

Duties include

• Administering of enterprise resource planning (ERP) application access.
• Maintaining and administering the College's ERP system and subsystems.
• Provides day-to-day user support to faculty, staff, and students.
• Analysis, design, testing, implementation, upgrades, and maintenance of multiple technology platforms.
• Develops and maintains documentation according to department documentation standards.

This position requires a high school diploma and experience in computer system development and modification. A bachelor's degree in a related area may be substituted for the required work experience.

• Preferred Qualifications:

  • Demonstrated knowledge of all phases of computer hardware, software, virtual operating systems, Local Area Networks (LAN) and cloud technologies.
  • Demonstrated experience of hands-on software and hardware troubleshooting
  • Ability to communicate effectively and interact with diverse customer base
  • Continually evaluate opportunities to improve efficiency and effectiveness when resolving issues and processes

• Desired Qualifications:

  • Experience supporting a college ERP system.
  • Formal project management, business analyst, process improvement training and/or experience.
  • System administration in a Windows and/or Unix environment.
  • Previous computer programming proficiency in one or more technologies: .NET programming, Web development, Mobile development, database and scripting languages, electronic forms and workflows, Microsoft Visual Studio, and Azure DevOps.

Applicants MUST complete the online SC State Jobs Employment Application. To fully evaluate qualifications, some positions may require submission of unofficial transcripts with the application. Only complete applications are considered. For assistance, contact TTC Human Resources at 843.574.6201. The position is open and filled with preference given to applicants who apply by March 14, 2025.

Faculty positions require the submission of related unofficial transcripts with the application and may include any required certifications. Upon hire, official transcripts/certifications are required.

Staff positions where a degree may be substituted for the related work experience must submit unofficial transcripts related to the position with the application and/or certifications. Upon hire, official transcripts/certifications are required.

Unofficial transcripts may be uploaded to the application, mailed to TTC Human Resources, PO Box 118067 Charleston, SC 29423), or faxed to 843.574.6682 or emailed in PDF format to Employment@tridenttech.edu by the deadline date and time.

Employment applicants may be subject to a background check. Failure to consent to a background check will remove your application from further consideration. Background checks are conducted in compliance with the Fair Credit Reporting Act (FCRA).