Systems Support Specialist
IT, Customer Service
North Charleston, SC, USA
Systems Support Specialist
North Charleston, South Carolina Job ID JR2026516238 Category Information Management (PA) Role Type Onsite Post Date Jul. 13, 2026Job Description
At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
The Boeing Company is seeking a Mid-Level Systems Support Specialist to join our Productional Critical Services in Charleston, SC; Everett, WA; Seattle, WA; St. Louis, MO and Mesa, AZ.
This position will be responsible for ensuring Productional Critical Services (PCS) application suite used for Engineering Data Distribution and Product Definition Templates PDTs are functional and online to perform day-to-day activities. This position will support ADADS, REDARS, SPDM or EIMMT. Candidate should be familiar with providing customer solutions, troubleshooting applications, installing software and have a foundational knowledge of Windows Operating Systems.
Position Responsibilities Include:
Manage and maintain day-to-day support for Data Distribution applications
Support application enhancements, testing and requirements gathering
Maintain and resolve tickets in ticketing queue(s)
Protect classified and proprietary information
Develop and maintain relationships with other information providers internal and external to the Company
Collaborate with business partners and end users to assist with troubleshooting and solutions
Organize, manage, store, and distribute Engineering Data
Define information architecture requirements for integration with digital information systems
Develop and maintain relationships with other information providers internal and external to the Company
Provide support for Windows Operating Systems (OS)
Provide basic network support
Support Virtual Machine environments
Install, configure, and maintain systems hardware, software and components
Document and update documentation related to applications used to support creation of media outputs
Restore, troubleshoot and perform Root Cause Analysis (RCA) of PCS application suite
Basic Qualifications (Required Skills/Experience):
Bachelor’s degree or higher in Computer Science, Information Technology, Engineering, Computer Information Systems, or closely related field, or equivalent experience
Experience in SQL/T-SQL
Experience in Windows Operating Systems (OS)
Preferred Qualifications (Desired Skills/Experience):
Proficiency in all Microsoft Office Suite applications
Experience with Boeing production, change control, and Engineering release processes
Experience with Reference Engineering Drawing and Retrieval System (REDARS)
Experience working with Automated Drawing Accountability Distribution System (ADADS)
Basic hardware/software troubleshooting skills
Experience working with suppliers or vendors
2+ Summa Stencil Cutters
2+ Kongsberg Machine Drafting Tables
Travel:
10%
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range Mid-Level 3: $85,850 - $116,150
Applications for this position will be accepted until Jul. 20, 2026
Export Control Requirements:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Export Control Details:
US based job, US Person required
Education
Bachelor's Degree or Equivalent Required
Relocation
Relocation assistance is not a negotiable benefit for this position.
Visa Sponsorship
Employer will not sponsor applicants for employment visa status.
Shift
This position is for 1st shift
Equal Opportunity Employer:
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.