Senior Program Manager
Operations · Full-time
Posted on Nov 9, 2026
Métier / Emploi : Programme/Responsable de programme niv3
Type contrat : CDI
Description du poste :
Here, we craft excellence together. Your mission? Making the journey the most enjoyable part of the trip. Join our first-class team to reinvent in-flight experience. In the role of Senior Program Manager you'll play a pivotal part on our Program Manager team. The Senior Program Manager has program performance and P&L responsibility for a medium to large complexity program. He/She will have direct responsibility for any project manager(s) assigned to him/her. The Senior Program Manager provides leadership to a matrixed cross functional integrated program team (IPT), and drives continuous improvement using company root cause and corrective action processes. The Senior Program Manager is responsible for delivering the program objectives, managing program performance, risks, opportunities, and change control according to internal rules and processes. This position contributes to our vision by:Responsibility, Authority and full Accountability, including program P&L, for the successful execution and Customer Satisfaction of the Program under his/her leadership Responsible for the overall financial performance of the programMaintain the Business Case for the entire program life cycleMonitor and control program Non Recurring Expenses (NRE)Ensure profitability through Design To Cost (DTC) managementStrong emphasis on Scope Control and Change ManagementUpdate program financials at least quarterly & determine root cause & corrective actions for variances Program bid, planning & controlEstimate non-recurrent & recurring costs targetsReview customer requirements technical compliance matrixCreate & maintain the program management planWork with IPT to develop, baseline and maintain the program Integrated Master Schedule (IMS)Analyze and prioritize tasks on the Critical Path throughout the program life cycleSupport the S&OP meetings and coordinate the program medium to long range planningEnsure previous lessons learned are incorporated into program planning and controlIdentify and manage program (internal & external) Perform and maintain program risk & opportunity assessment (quantitative and qualitative) Review the customer contract compliance and control scope Primary Point of Contact with customer over the entire program life cycle Communicate to customer the commitments of the BU Be responsible for arranging program progress reviews with the customer Report to the customer a progress status of the program, compliant with their follow up expectations Lead internal and customer milestone gate reviews (e.g. PDR, CDR, PRR, etc) Capture and communicate lessons learned Oversee assigned Project Manager(s) and IPT work package leaders Ability to build strong teams, and facilitate conflict resolution Set program priorities and provide strategic guidance on day-to-day program issues Establish program governance, including program key performance indicators (KPIs) & conduct weekly program review
Education: Bachelor's degree required. Experience: Typically requires 10 years of program management experience in a commercial aerospace environment required. Strong knowledge of program management methodologies and proven ability to manage programs. Computer Skills: Proficient with MS Project, competent with MS Office programs. Other Skills: Excellent communication skills, both verbal and written. Ability to build and maintain effective relationships, leadership skills, organizational skills, ability to analyze & summarize information, financial acumen Additional Preferred Skills: (not required) Degree in Engineering Project Management certification (PMI, PMP, etc.) Experience with LEAN principles and continuous improvement Business travel up to 30-40% is likely. This job posting has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group. Serve as primary liaison with Executive Management Provide the Voice of the Customer (VoC) Enable flow down of “corporate directives” to IPT Provide strategic guidance from an operational perspective Support monthly review with documented corrective action for any red KPIs Report roadblocks, execution gaps to leadership with a recommendation to resolve the issue(s) Support, aide in the design, and manage the implementation of common processes and the deployment of corporate standard Program Management initiatives within the program Risk & opportunity Management Responsible for managing and controlling risks & opportunities Ensure all major risks & opportunities have assigned owners, mitigation/capture plans, and drive risk/opportunity plan execution Resource Management Determine required program resources needs through development and serial production Set priorities and work with functional leadership to ensure program resource needs are met Provide development plans, and coaching for assigned project managers Sales/Budget projections Update program financials at least quarterly, including business case Provide fiscal year forecast Provide Long-term (5-year) comprehensive projection
Ville : CA 90746 Carson
Niveau d'études min. requis : BAC+3, BAC+4
Type contrat : CDI
Description du poste :
Here, we craft excellence together. Your mission? Making the journey the most enjoyable part of the trip. Join our first-class team to reinvent in-flight experience. In the role of Senior Program Manager you'll play a pivotal part on our Program Manager team. The Senior Program Manager has program performance and P&L responsibility for a medium to large complexity program. He/She will have direct responsibility for any project manager(s) assigned to him/her. The Senior Program Manager provides leadership to a matrixed cross functional integrated program team (IPT), and drives continuous improvement using company root cause and corrective action processes. The Senior Program Manager is responsible for delivering the program objectives, managing program performance, risks, opportunities, and change control according to internal rules and processes. This position contributes to our vision by:Responsibility, Authority and full Accountability, including program P&L, for the successful execution and Customer Satisfaction of the Program under his/her leadership Responsible for the overall financial performance of the programMaintain the Business Case for the entire program life cycleMonitor and control program Non Recurring Expenses (NRE)Ensure profitability through Design To Cost (DTC) managementStrong emphasis on Scope Control and Change ManagementUpdate program financials at least quarterly & determine root cause & corrective actions for variances Program bid, planning & controlEstimate non-recurrent & recurring costs targetsReview customer requirements technical compliance matrixCreate & maintain the program management planWork with IPT to develop, baseline and maintain the program Integrated Master Schedule (IMS)Analyze and prioritize tasks on the Critical Path throughout the program life cycleSupport the S&OP meetings and coordinate the program medium to long range planningEnsure previous lessons learned are incorporated into program planning and controlIdentify and manage program (internal & external) Perform and maintain program risk & opportunity assessment (quantitative and qualitative) Review the customer contract compliance and control scope Primary Point of Contact with customer over the entire program life cycle Communicate to customer the commitments of the BU Be responsible for arranging program progress reviews with the customer Report to the customer a progress status of the program, compliant with their follow up expectations Lead internal and customer milestone gate reviews (e.g. PDR, CDR, PRR, etc) Capture and communicate lessons learned Oversee assigned Project Manager(s) and IPT work package leaders Ability to build strong teams, and facilitate conflict resolution Set program priorities and provide strategic guidance on day-to-day program issues Establish program governance, including program key performance indicators (KPIs) & conduct weekly program review
Education: Bachelor's degree required. Experience: Typically requires 10 years of program management experience in a commercial aerospace environment required. Strong knowledge of program management methodologies and proven ability to manage programs. Computer Skills: Proficient with MS Project, competent with MS Office programs. Other Skills: Excellent communication skills, both verbal and written. Ability to build and maintain effective relationships, leadership skills, organizational skills, ability to analyze & summarize information, financial acumen Additional Preferred Skills: (not required) Degree in Engineering Project Management certification (PMI, PMP, etc.) Experience with LEAN principles and continuous improvement Business travel up to 30-40% is likely. This job posting has been designed to indicate the general nature and level of work performed by an employee within this position. The actual duties, responsibilities and qualifications may vary based on assignment or group. Serve as primary liaison with Executive Management Provide the Voice of the Customer (VoC) Enable flow down of “corporate directives” to IPT Provide strategic guidance from an operational perspective Support monthly review with documented corrective action for any red KPIs Report roadblocks, execution gaps to leadership with a recommendation to resolve the issue(s) Support, aide in the design, and manage the implementation of common processes and the deployment of corporate standard Program Management initiatives within the program Risk & opportunity Management Responsible for managing and controlling risks & opportunities Ensure all major risks & opportunities have assigned owners, mitigation/capture plans, and drive risk/opportunity plan execution Resource Management Determine required program resources needs through development and serial production Set priorities and work with functional leadership to ensure program resource needs are met Provide development plans, and coaching for assigned project managers Sales/Budget projections Update program financials at least quarterly, including business case Provide fiscal year forecast Provide Long-term (5-year) comprehensive projection
Ville : CA 90746 Carson
Niveau d'études min. requis : BAC+3, BAC+4