Qualifications Requirement:
A. Education & Qualification:
• High School Diploma or equivalent required. Associate's degree in a related technical field preferred.

B. Work Experience - Technical knowledge:
• 4 years of Field Service experience related to troubleshooting and repairs required.
• Prefer field service-related experience on aircraft interiors.

C. Professional Skills:
• Knowledge of Safran passenger seating preferred.
• Natural mechanical ability with hand and power tools.
• Navigate through CMM's, Drawing's, PQS and install documents to find solutions to resolve issues.
• Experienced reading and interpreting documents such as electrical drawing, MSDS sheets, maintenance manuals, product specifications and service bulletins.
• Expert in reworking all different seat class types or is considered to be a specialist in a specific area. This includes: electrical troubleshooting, painting, declam and cosmetic repairs.
• Good computer knowledge and have familiarity with MS office applications.
• Proficient with Safran actuation software.
• Proficient using smart phones / tablets on a daily basis to send emails, pictures and other applications.
• Valid driver's license and the ability to obtain a passport.

D. Behavioral Skills:
• Ability to work efficiently under stressful situations.
• Follow instructions and complete jobs in a timely manner.
• Customer service is essential for this job and the employee must have excellent communication skills, verbally and handwritten.
• Must have the availability to work various hours, after hours and weekend as needed.
• Must have ability to maintain multiple tasks simultaneously, including the ability to manage assignments from more than one customer during any given day.
• Willing to travel to other Air Framer FALs in other state and other international Safran sites on some occasion.

E. Desirable Aspects:
• Hands on electrical troubleshooting knowledge i.e. testing voltage and continuity.
• Demonstrated participation in continuous improvement efforts
• Clear written and verbal communication