N) Focal with Airframer Supplier Management regarding any Safran concerns that require part order requests, initiating emergent removal (ER) paperwork, providing P/N information, calls requesting Aircraft support, new pickups / redlines and any POA / SOA liability concerns.
O) Additionally, will lead Safran On-site Team part order process, including daily review of open pickups to make sure all part requests, part orders and SOA Forms are submitted to Safran Parts Administrator.
P) Maintain excellent rapport with Boeing personnel and customers.
Q) Follow Safran/Airframer safety guidelines or processes established by the organization at all times.
R) Responsible for driving company van and other technicians safely around Airframer/Safran Facilities.
S) Adhere to Airframer/Safran training requirements that relate to Flight line, Safety and other course overviews throughout the year.
T) Effectively communicate accurate information via emails, face to face meetings and phone conversations to key Safran / Airframer personnel on a daily basis. This includes: Directors, Delivery Managers, QA's, Engineers, Leads, Technicians, Program Managers, Supplier Managers and other key Airframer Managers.
U) Capable of backing up Delivery Manager (OSS Manager) during their absence.
V) Performs other duties as assigned.


3. Qualification Requirements

A. Education & Qualification-
• High School Diploma or equivalent required. Associates Degree in a related technical field preferred.

B. Work Experience - Technical knowledge
• 4 years of Field Service or technical lead experience related to the aerospace industry.

C. Professional Skills-
• Knowledge of Safran passenger seating preferred.
• Natural mechanical ability with hand and power tools.
• Experienced in referencing CMM's, Drawing's, PQS and installation documents to find solutions to resolve issues.
• Experienced reading and interpreting documents such as electrical drawing, MSDS sheets, maintenance manuals, product specifications and service bulletins.
• Expert (desirable but not essential) in reworking all different seat class types or is considered to be a specialist in a specific area. This includes: electrical troubleshooting, painting, declam and cosmetic repairs.
• Good overall knowledge with Computer/MS Office applications especially Microsoft Excel spreadsheets and Microsoft Words.
• Proficient with Safran actuation software.
• Proficient using smart phones / tablets on a daily basis to send emails, pictures and other applications.
• Valid driver's license and the ability to obtain a passport.
• Must have the ability to generate written communication and to operate required office equipment.
• Ability to read and review written communication.
• Speech and hearing abilities that allow individual to communicate clearly and distinctly in English.