3. Qualification Requirements

A. Education & Qualification-
• High School Diploma or equivalent required. Associate's degree in a related technical field preferred.

B. Work Experience - Technical knowledge-
• At least 2 years of Field Service experience related to troubleshooting and repairs required.

C. Professional Skills-
• Natural mechanical ability with hand and power tools
• Basic working knowledge of CMM's, Engineering Drawing's and other technical documents.
• Basic computer knowledge and have some familiarity with MS office applications.
• Proficient using smart phones / tablets on a daily basis to send emails, pictures and other applications.
• Valid driver's license and the ability to obtain a passport.

D. Behavioral Skills-
• Ability to work efficiently under stressful situations.
• Follows instructions and complete jobs in a timely manner.
• Customer service is essential for this job and the employee must have excellent communication skills, verbally and handwritten.
• Must have the availability to work various hours, after hours and weekend as needed.
• Must have ability to maintain multiple tasks simultaneously, including the ability to manage assignments from more than one customer during any given day.
• Willing to travel to other Air Framer FALs in other state and other international Safran sites on some occasion.
• Must have the ability to generate written communication and to operate required office equipment.
• Ability to read and review written communication.
• Speech and hearing abilities that allow individual to communicate clearly and distinctly in English.

E. Desirable Aspects-
• Hands on electrical troubleshooting knowledge i.e. testing voltage and continuity.
• Demonstrated participation in continuous improvement efforts.
• Clear written and verbal communication.

Travel - International and/or Domestic travel required; Approximately 2-4 weeks per year.


Safran Seats USA is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.