Community Health Support Specialist — Lowcountry Senior Center — PRN
Customer Service
Charleston, SC, USA
Thank you for considering a career at Roper St. Francis Healthcare!
Scheduled Weekly Hours:
0.01Work Shift:
Other (United States of America)The shift for this position will be every Saturday from 8:00am-1:00pm.
This will be located at the Lowcountry Senior Center located at 865 Riverland Drive James Island, SC 29412.
Primary Function/General Purpose of Position
The Community Health Support Specialist provides operational and/or administrative support to community health teams in a variety of ways. This role assists with coordination of community health services, which may include assisting with program coordination, data entry/certification, documentation, and/or communication with internal and external stakeholders.
Essential Job Functions
Assists with community health program coordination and special projects, as directed by leadership.
Provides information and basic guidance to clients about community health program(s), services, and eligibility.
Performs support tasks for Community Health teams and leaders, which may include data entry, maintenance, and records management.
Supports data collection efforts related to grants and regulatory requirements.
Provides exceptional customer service which may include greeting community members, answering and making phone calls, and providing basic services information.
Assists with setup of events, meetings, outreach and educational sessions as needed.
May support scheduling of client appointments with community services, including coordination of any necessary logistics (such as transportation, interpreters, etc.).
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
None
Education
High School Diploma or equivalent (required)
Work Experience
1 year of experience in an administrative support or customer service setting (preferred)
Training
None
Language
Bilingual based on market needs (preferred)
Patient Population
N/A
Working Conditions
Periods of high stress and fluctuating workloads may occur.
General office environment.
Prolonged periods of working alone.
Physical Requirements
Physical Demands
Frequency 0% 1-33% 34-66% 67-100%
Lifting/ Carrying (0-50 lbs.) X
Lifting/ Carrying (50-100 lbs.) X
Push/ Pull (0-50 lbs.) X
Push/ Pull (50-100 lbs.) X
Stoop, Kneel X
Crawling X
Climbing X
Balance X
Bending X
Work Position
Frequency 0% 1-33% 34-66% 67-100%
Sitting X
Walking X
Standing X
Additional Physical Requirements/Hazards
Physical Requirements
Manual dexterity (eye/hand coordination)
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity - far
Acuity - near
Skills
Hard/Tech/Clinical Skills:
Proficient with computers and accuracy with data entry and Microsoft Office.
Soft/Interpersonal Skills:
Sensitivity and experience in working within different cultures.
Ability to learn and implement new procedures and adapt to emerging community needs.
Attention to detail
Communication skills
Teamwork
Conflict resolution
Active listening
Relationship building
Roper St. Francis Healthcare is an equal opportunity employer.
As a Roper St. Francis Healthcare teammate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
Paid time off, parental and FMLA leave, and short- and long-term disability
Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
Senior Center - Roper St Francis HealthcareIt is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com.