Quality Outcomes Specialist - Clinical Outcomes - Multiple locations

Roper St. Francis
Roper St. Francis

Quality Assurance

Charleston, SC, USA

Posted on Jun 17, 2026

Thank you for considering a career at Roper St. Francis Healthcare!

Scheduled Weekly Hours:

40

Work Shift:

Days/Afternoons (United States of America)

Position will be located at multiple locations and candidate will need to be open to working at any of the four hospital locations at any given time per the needs to of the department: Roper Hospital, Bon Secours St. Francis Hospital, Berkeley Hospital and Mount Pleasant Hospital.

Job Summary:

The Quality Outcomes Coordinator is responsible for providing accurate, relevant data via abstraction and reporting to Quality and Patient Safety leaders, Quality Project Specialists, Project Managers, Physician leaders, and other stakeholders. In addition, through abstraction, data analysis, and comparative strategies the Quality Outcomes Coordinator will pro-actively identify potential needs for education and opportunities to enhance optimal care outcomes and safety. These opportunities will be communicated to Quality and Project leaders, Administrative leadership, Medical Staff, Clinical Department Directors, staff and other key stakeholders as appropriate. The Quality Outcomes Coordinator will present statistical information in a concise, understandable manner within various levels of the organization promoting a culture of high reliability, and will participate in the development, implementation, monitoring and revision of standards, policies, procedures and protocols that promote improvements in patient care. The Quality Outcomes Coordinator will support program and project work through the development and maintenance of scorecards, data registries/databases and reporting, as well as participation on project teams as assigned. Establishes effective working relationships with members of the hospital community, especially staff in the Medical, Nursing, and Information Systems Departments whose support is necessary for the management and success of the Program.

Minimum Qualifications:

Education: Graduate of an accredited school or college of nursing or allied health. Strong nursing practice/clinical experience, knowledge of quality metrics, and experience in medical record review is preferred.

Experience: At least 2 years of clinical experience in a hospital setting. Open to training and competency in project management and ongoing quality education.

Licensure/Certification: Must be licensed in the state of South Carolina for respective specialty. If RN, currently licensed as a Registered Nurse in the state of South Carolina or holds a current compact/multi-state license as a Registered Nurse in a recognized NCSBN Compact State and is not a permanent resident of SC. For positions responsible for registries or databases requiring training course completion and passing of an exam, must complete all required training courses and meet initial and ongoing education and certification requirements.

Primary Source Verification (if applicable): SC licensure in either RN, LPN, PT, PTA, OT, Respiratory Therapist, SLP via the LLR website- http://verify.llronline.com/LicLookup/LookupMain.aspx or compact state licensing board; for ARRT – https://www.arrt.org/registration/verify-credentials and for SCRQSA - http://www.scrqsa.org; for Certified Respiratory Therapist (CRT) by the National Board for Respiratory Care (NBRC), Licensed by the Board of Medical Examiners of S.C.

Knowledge/Skills: Proficient use of computer software (e.g. MS Office Suite) including but not limited to spreadsheets, graphics packages, and clinical decision support applications. Able to access, calculate, analyze, and interpret data. Able to abstract required data from medical record and enter into assigned data base for both internal/external reporting. Able to create reports and communicate effectively with staff, management, physicians and fellow workers. Skill in identifying problems and recommending solutions. Skill in preparing and maintaining records and written reports. Ability to react calmly and effectively in a variety of situations. Ability to interpret, adapt, and apply guidelines and procedures. Ability to analyze situations and apply critical thinking. Ability to apply process improvement methodology. Excellent communication skills, both orally and in writing.

Contacts: Constant interaction with internal and external customers to include (but not limited to) patients, families, physicians, employees and visitors, and regulatory bodies.

Work Demands/Environment: Frequent sitting. Frequently requires long periods of working at a computer. Intermittent walking, standing, stooping, bending. May require lifting or moving items up to 25 lbs. Frequent use of finger/hand dexterity. Constant talking or hearing. Corrected hearing and vision to normal range. No exposure to blood, body fluids or tissue. Possible exposure to infectious materials, communicable diseases and/or other conditions common to a healthcare environment. Normal office environment. Requires work under stressful conditions, deadlines, and/or irregular hours. Ability to read and comprehend. Travel may be required.

Roper St. Francis Healthcare is an equal opportunity employer.

As a Roper St. Francis Healthcare teammate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

  • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)

  • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts

  • Paid time off, parental and FMLA leave, and short- and long-term disability

  • Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

SS Quality - Clinical Outcomes - Roper St Francis Healthcare

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com.