Primary Function/General Purpose of Position

Assist the staff by performing clerical and patient care duties under the direction of an RN. Maintain and update patient records in a timely, orderly manner. Acknowledge and greet customers upon arrival to unit and demonstrate enthusiastic friendly approach.

Essential Job Functions

• ​Performs delegated direct patient care activities under the direction of a registered nurse.

• Reports conditions of patients including changes or abnormal findings to Primary Nurse, Charge Nurse, or Provider.

• Provides nursing care in a non-judgmental manner that respects patient diversity and acknowledges patient rights and identifies resources to meet patient needs.

• Acts as a patient advocate.

• Correctly and efficiently completes, documents, and communicates physician orders and care provided. Correctly utilizes computer systems and serves as a unit resource.

• Ensures compliance with regulatory requirements, core measures, infection prevention, and patient quality initiatives to achieve optimal clinical and organizational outcomes.

• Maintains a well-organized, appropriately stocked, and clean work environment and provides an environment that is conducive to workflow.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

• Must have a current American Heart Association BLS for Healthcare Provider Card.

Education

• Graduate of an accredited high school or GED equivalency examination

Work Experience

• Prefer completed Fundamentals of Nursing or a Nursing Assistant Program or have experience as a patient care technician in an acute care setting or nursing home, or experience as an ED Technician.

Training

N/A

Skills

• Knowledge of clerical procedures and medical terminology.

• Skill in English grammar and spelling. Neat, legible handwriting. Ability to file and maintain patient records, files, and reports.

• Excellent communication skills.

• Ability to use office equipment, such as multi-line telephones, computer terminals and printers. Knowledge of patient care tasks and techniques to provide nursing care.

• Ability to report changes in the patient’s condition to the professional nurse.

• Knowledge of organizational policies and procedures to administer patient care.

• Knowledge of common safety hazards and precautions to establish a safe working environment.

• Skill in maintaining patient care record. Ability to communicate clearly.