Patient Care Coordinator-Hospice
Roper St. Francis
Thank you for considering a career at Roper St. Francis Healthcare!
Scheduled Weekly Hours:
40Work Shift:
Days (United States of America)HOURS: 8:00am - 5:00pm
*This position will have administrative on call responsibility*
Upon joining our Home Health team, each teammate is assigned a specific territory following their offer and orientation. We strive to align assignments with individual preferences whenever possible, and we have a clear process in place for teammates to request a different territory as new opportunities arise.
Primary Function/General Purpose of Position
The Patient Care Coordinator is responsible for the day-to-day oversight of teammates and patients to include maintaining adequate staffing levels and ensuring safe and effective patient care. The Coordinator will provide direction, supervision and education for all hospice clinical teammates to achieve quality patient services through optimal clinical operations and proficient and skilled staff utilization. This position is responsible for clinical case coordination among all disciplines to ensure that patient care is conducted in an effective, efficient and safe manner. This role is responsible for ensuring compliance with policies and procedures, competency evaluations and thorough documentation of clinical services by all teammates. The Patient Care Coordinator is also responsible for hiring and evaluating clinical teammates. This position is accountable for their role in ensuring that the organization meets all regulatory and financial requirements established.
Essential Job Functions
Ensures compliance with agency policies and procedures, regulatory requirements and corporate compliance through documentation review, clinical visits, and performance improvement activities of the agency.
Provides direct supervision of clinical teammates to ensure quality of care, including supervising visits and conducting patient care visits, documentation review, disciplinary action when appropriate and annual and mid-year performance appraisals. Interviews and hires qualified hospice clinical teammates. Ensures adequate staffing levels for all shifts and after-hours coverage.
Accepts referrals, evaluates each case for hospice admission criteria, assigns cases to clinicians, conducts case reviews with team members, and guides clinicians on patient care aspects.
Participates in Marketing/community activities and Program Development to promote operations, growth, and strategic development
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Licensing/Certification
Current license as an RN, PT, OT, or SLP to practice in the state of S.C. Must have a current American Heart Association BLS for Healthcare Provider Card. Must have a valid driver's license, with a good driving record to make home visits.
Education
Graduate from an approved school of nursing, physical therapy, occupational therapy or speech therapy, preferably a Bachelor's program.
Work Experience
At least 3 years of work experience as a Registered Nurse, Physical Therapist, Occupational Therapist or Speech Therapist. Two years of clinical practice in hospice care preferred.
Training
None
Language
None
Patient Population
Not applicable to this position
Working Conditions
General office environment.
May be exposed to high noise levels and bright lights.
May be required to use physical restraints.
May be exposed to human blood and other potentially infectious materials.*
May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.
May have periods of constant interruptions.
Physical Requirements
Frequent standing. Frequent walking. Frequent lifting/moving patients. Intermittent lifting, moving or carrying over 50 lbs. Frequent pushing or pulling over 50 lbs. Frequent use of finger/hand dexterity. Constant reaching with hands/arms. Intermittent stooping, kneeling, crouching or crawling. Frequent talking or hearing. Corrected hearing and vision to normal range. Exposure to blood, body fluids or tissue. Possible exposure to infectious materials, communicable diseases and/or other conditions common to a healthcare environment. Intermittent exposure to risk of exposure to blood-borne pathogens. Moderate noise level in work area. Requires work under stressful conditions, deadlines, or irregular hours. May be required to take call and/or work weekends/holidays based on the needs of the department. Some travel may be required.
Physical Demands
Frequency 0% 1-33% 34-66% 67-100%
Lifting/ Carrying (0-50 lbs.)
Lifting/ Carrying (50-100 lbs.)
Push/ Pull (0-50 lbs.)
Push/ Pull (50-100 lbs.)
Stoop, Kneel
Crawling
Climbing
Balance
Bending
Work Position
Frequency 0% 1-33% 34-66% 67-100%
Sitting
Walking
Standing
Additional Physical Requirements/Hazards
Physical Requirements
Manual dexterity (eye/hand coordination)
Perform shift work
Maneuver weight of patients
Hear alarms/telephone/audio recordings
Reach above shoulder
Repetitive arm/hand movements
Finger Dexterity
Color Vision
Acuity – far
Acuity – near
____ Not applicable to this position
Hazards
Depth perception
Use of Latex products
Exposure to toxic/caustic/chemicals/detergents
Exposure to moving mechanical parts
Exposure to dust/fumes
Exposure to potential electrical shock
Exposure to x ray/electromagnetic energy
Exposure to high pitched noises
Gaseous risk exposure
Other:
____ Not applicable to this position
Skills
Demonstrates organizational and time management techniques. Demonstrates knowledge of administrative and clinical regulations governing home care: DHEC, Medicare, Medicaid, SC Licensure, and Joint Commission. Demonstrates exceptional customer service, communication and interpersonal skills. Demonstrates proficiency in the computer system to include both systems and use of the C.E. device for clinical documentation. Demonstrates knowledge of hospice regulations to include reimbursement and documentation. Competency and verification of skills may be required.
Roper St. Francis Healthcare is an equal opportunity employer.
Many of our opportunities reward* your hard work with:
- Comprehensive, affordable medical, dental and vision plans
- Prescription drug coverage
- Flexible spending accounts
- Life insurance w/AD&D
- Employer contributions to retirement savings plan when eligible
- Paid time off
- Educational Assistance
- And much more
*Benefits offerings vary according to employment status.
Department:
HSP Hospice A&G - Roper HospitalIt is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@RSFH.com.