Partner Engagement Manager
Omnisend (previously Soundest)
Sales & Business Development
Charleston, SC, USA
Posted on Mar 3, 2025
Working at Omnisend is... kind of boring.
Not the soul-crushing kind of boring — more like the “no drama, no chaos, just smart people doing great work” kind. The kind that lets you focus on what matters, without pointless meetings, micromanagement, or bureaucracy. We’re data-driven. We test, we iterate, we improve. Gut feelings don’t drive decisions — insights do. We trust each other. We’re transparent, give real feedback, and actually listen. No egos, no hand-holding — just a team of experienced professionals moving fast, adapting easily, and delivering impact. Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises — we bring in results. And yes, we have fun. But the grown-up kind — workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together.
We move fast. We are flexible and adaptable to an ever-changing business environment to deliver value to our customers. Running lots of experiments and validations helps us to deliver what truly matters. Data-driven nature enables us to measure real impact and adjust. Customer feedback and daily contact create opportunities to solve problems our customers really need to be solved.
We are product engineers at heart. Cross-functional teams, led by engineering and product managers, and designers, deliver services capable of processing billions of records using event-based architecture in real time, sustaining millions of visits per day, and sending tens of billions of communications per year.
We are expanding and looking for an Partner Engagement Manager to join our Partnerships team at Omnisend. In this role, you will be responsible for building and nurturing relationships with digital marketing agencies, helping them understand the value of Omnisend, and driving mutual growth. You will play a critical role in expanding our partner ecosystem and ensuring that our agency partners are equipped to succeed with Omnisend.
What you'll do @Omnisend:
- Partner Recruitment & Onboarding: Identify, recruit, and onboard new digital marketing agencies into the Omnisend Partner Program.
- Relationship Management: Build and maintain strong, long-term relationships with agency partners, acting as their main point of contact and advocate within Omnisend.
- Training & Enablement: Provide agencies with the necessary training and resources to effectively sell and implement Omnisend solutions for their clients.
- Co-Marketing Initiatives: Collaborate with the marketing team to develop and execute co-marketing activities, including webinars, case studies, and joint events.
- Performance Monitoring: Track and analyze partner performance metrics, providing insights and recommendations to improve partner engagement and success.
- Sales Support: Work closely with the sales team to ensure that agency partners are effectively driving revenue and meeting their targets.
- Feedback & Improvement: Gather feedback from partners to help improve our product offerings, support processes, and partner program.
- Travel: Occasional travel to meet with partners and teams in person will be required to be successful.
We expect that you'll bring:
- Experience: 3+ years of experience in partner management, business development, or a similar role within the SaaS or digital marketing industry.
- Industry Knowledge: Strong understanding of the digital marketing landscape, particularly eCommerce, email marketing, and marketing automation.
- Communication Skills: Excellent verbal and written communication skills, with the ability to present complex concepts clearly and persuasively.
- Relationship-Building: Proven ability to build and maintain strong relationships with partners and internal teams.
- Analytical Skills: Strong analytical skills, with the ability to interpret data and make data-driven decisions.
- Team Player: Ability to work collaboratively in a cross-functional and international team environment.
- Adaptability: Comfortable working in a fast-paced, high-growth, global environment with changing priorities.
- Education: 🤷
- Non-Negotiable Qualities: Growth mindset, ability to learn quick, a mindset to contribute as an important part of a team and a focus on outcomes not outputs.
- Bonus: Previous experience in and/or knowledge of Email and SMS Marketing automation.
What we offer:
- We are a team, not a family and looking for team focused people to join us.
- Experience working with a motivated and high-achieving team at a growing tech company.
- Working with experienced team members and amazing customers across the world.
- Working methods and best practices inspired by the best tech companies in the technology industry.
- Experienced colleagues to learn from and top-notch equipment to get your work done effectively. Most of our team runs on MacBooks, but if you prefer a PC we won’t judge.
- An open office in beautiful Charleston, SC. Our team works both from the office and from home. Whatever setup allows you to do your best work with the team.
- The chance to make a significant impact at a fast-growing company.
Benefits:
- Competitive salary and bonus structure.
- Flexible working hours, and remote work possibilities.
- Great company paid health insurance included (100% of the employee premium as well as 100% of out of pockets maximums up to $4000/year per person or $8000/year covered for your family) Yes - you read that correct - 100% of your health insurance and out of pocket costs are covered by the company.
- An unlimited learning budget complying with the best interest of Omnisend.
- Fully-covered Supplemental Benefits: Short-Term and Long-term Disability Income, Life Insurance.
- Unlimited access to personal therapy sessions.
- Personal workstation budget.
- 401(k) retirement plan: Omnisend will contribute 5% of your salary to your 401k account regardless if you contribute or not.
- Personalized work anniversary gifts, such as house cleaning, spa treatments, international flights etc.
- International workations trips and team-led team-building events both in the US and around the world.
Omnisend is a customer-centric product-focused company where you will be instrumental in creating a global product — Email and SMS marketing platform to drive rapid e-commerce stores growth and accelerate online businesses expansion, a platform with a well-established position in the US.
Seamless integration with all major Ecommerce platforms, ready-made automation and email templates, flexible segmentation, and award-winning 24/7 customer support — Omnisend makes it simple for businesses of all sizes to sell more without breaking the bank. "Great marketing needs to be expensive" is proven to be wrong every day by 125,000+ Omnisend customers who are successfully growing their businesses through Email and SMS marketing. Every $1 spent on Omnisend platform makes 68$ on average for our customers.