JOB SUMMARY To identify and resolve discrepancies between Bills of Lading and the TMS / OVP / OVQ systems to minimize discrepancies, maximize revenue, and achieve 100% TMS-compliant manifests. KEY RESPONSIBILITIES DUTIES Troubleshoots common and complex rate retrieval errors. Validates rate accuracy in the OVA application. Issues manifest correctors and/or coordinates updates in TMS / OVP / OVQ to resolve compliance issues. Navigates TMS, OVP, OVQ, and contract search features. Communicates and follows up to ensure compliance issues are resolved. Runs prechecks: ensures all Bills of Lading are rated correctly before the vessel sails. Reconciles discrepancies identified by running the MFTC report. Presence required on‑site 5 days per week Performs other duties as requested. QUALIFICATIONS REQUIREMENTS REQUIRED SKILLS, EXPERIENCE, EDUCATION Bachelor’s degree preferred or equivalent experience in a similar role Attention to detail: advanced Communication skills : intermediate Dependability: advanced Time management: intermediate Proactivity: fundamental Problem solving: intermediate Prioritization: intermediate Team player: advanced English: advanced Knowledge of MS Excel with the ability to learn new software PREFERRED EXPERIENCE Experience in logistics, operations, or supply chain pertaining to Customs Brokerage, Freight Forwarding, Trade Compliance, Import/Export regulations PHYSICAL DEMANDS Prolonged periods sitting at a desk and working on a computer Must be able to lift up to 15 pounds at a time Must be able to commute to the designated office location Presence required on‑site 5 days per week WORK AUTHORIZATION Authorization to work in the U.S