MSC Mediterranean Shipping Company continues to invest and lead the world container market with ships, an extensive container fleet, intermodal and dedicated staff for its customers. The Company’s evolution to its leading brand needs consistency to market, and therefore it is paramount to standardise data, processes and management information.

Established in 1998, MSC Technology provides development and technology support for the MSC transportation divisions and is composed by highly accomplished technology professionals. Today, with a team of 1000 plus, MSC Technology provides the best, most interactive maritime software solutions available in the industry. With an emphasis on equal employment opportunities and a collaborative approach to growing our expertise and solving complex problems, we are a trusted strategic partner with a great journey ahead of us.

Network Engineer

The Role & Key Responsibilities

To support our growing business, activities and needs, we are recruiting a talented Network Engineer to join our Global team located in Mount Pleasant, South Carolina. The Network Engineer will actively contribute to maintain, secure, and monitor the existing network architecture as well as to the design of the future network and its implementation.

KEY RESPONSIBILITIES

• Implementing, maintaining, supporting, developing and, in some cases designing communication networks within an organization or between organizations
• Ensuring the integrity and high availability of our network infrastructure
• Establishing networking environment by defining, implementing, documenting, and enforcing system standards
• Securing network system by establishing and enforcing policies and defining and monitoring access
• Supporting and administering firewall environments in line with IT security policy
• Configuration of routing and switching equipment
• Supporting NOC and on-site engineers
• Troubleshooting and fault finding if issues arise
• Fulfilling ad hoc tasks and projects as required by the Company
• Contributing to the definition and implementation of project best practices and quality processes
• Liaising with external provider when network management is outsourced

LOCATION

• Full Time, Hybrid Position to be filled in Mount Pleasant, SC
• Candidate MUST be able to reliably commute daily
• Availability for travel may be required after gaining sufficient knowledge

BENEFITS

• 401(k)
• 401(k) matching
• Health, Dental, Vision insurance
• Employee discounts
• Flexible spending account
• Health savings account
• Life insurance
• Paid time off
• Parental leave

Qualifications and Experience

• Fundamental understanding of and hands-on experience with network technologies including but not limited to firewalls, content filters, routing/switching, VLANs, and 802.11a/b/g/n/acwireless
• Working Knowledge Microsoft Azure ( VNETs, NSGs, Azure Firewall, UDR, VPN, Load Balancing methods, VNet Peering and Hub-Spoke Architecture, Monitor)
• Proven hands-on experience and expertise with Fortinet firewalls or assimilated products
• And/or proven hands-on experience and expertise with Netscaler Load Balancers or assimilated products
• Thorough knowledge and hands-on experience with fundamental networking protocols including TCP, STP, ARP, Ethernet, OSPF, VPN, BGP, SD-WAN, etc
• Experience supporting or testing LANs, VLANs, WLANs, VPNs, NAT devices, &/or DHCP servers
• Experience supporting and administering Load balancers, Proxy, reverse Proxy, Firewalls, Routers, Switches
• Proven experience in incident management, service request management and troubleshooting using root cause analysis (RCA) techniques
• Ability to multitask and work under pressure
• Outstanding English languages written and verbal communication skills.
• Outstanding customer service skills

OPTIONAL REQUIREMENTS

• Experience of using ticketing systems and use of monitoring and management tools
• Experience installing and troubleshooting WiFi networks
• Working knowledge of public DNS zones and Global Servers Load Balancing (Traffic Manager)
• Cloud hands-on experience (Azure)
• Certification in Networking (e.g. CCNA, CCNP, Cisco Meraki Solutions Specialist, Juniper JNCIA)

EDUCATION LEVEL

• Recent colleague graduate (BA)

or

• High School graduates with sufficient industry/field experience