MUSCP - Lead Medical Office Assistant - West Ashley Medical Pavilion
Medical University of South Carolina
MUSCP - Lead Medical Office Assistant - West Ashley Medical Pavilion
- R-0000051039
- Charleston, South Carolina
- Administrative, Operations, Program, & Project Management
- Business Operations
- Full Time
- MUSC Physicians (MUSCP)
Job Description Summary
Under the direct supervision of the Office Manager the Lead MOA/Scheduler oversees daily administrative operations in assigned area. Responsible for providing scheduling staff with direction with regard to daily operations. Works closely with Office Manager to ensure areas are staffed as necessary. Ensures the day-to-day scheduling functions are carried out in an efficient manner to expedite patient flow. Promotes teamwork, professionalism, communication and staff development.Entity
University Medical Associates (UMA) Only Employees and FinancialsWorker Type
EmployeeWorker Sub-Type
RegularCost Center
CC001992 UMA AMB MULT West Campus Multi Specialty CCPay Rate Type
HourlyPay Grade
Health-21Scheduled Weekly Hours
40Work Shift
Job Description
Additional Job Description
Required Minimum Training and Education: Bachelor degree and one year relevant work experience in customer service business environment or healthcare (patient registration, admitting, and/or scheduling; or a high school diploma or equivalent (GED) and three years relevant work experience in customer service or healthcare (patient registration, admitting, and/or scheduling) required; Experience with Windows, Excel, Access and Intranet/Internet navigation tools as well as system contact required. Experience with, or knowledge of Medical Terminology a plus. The successful candidate must be able to prioritize and coordinate multiple tasks in a busy environment; demonstrate strong verbal, written, and problem solving skills; possess the ability to work in a self-directed manner while interacting with customers, physicians and departmental partners. Familiarity with MUSC Health and its entities required. A high level of customer service skills and the ability to clearly articulate via phone with providers, patients and customers is essential. Typing speed of 25cwpm and computer experience required. Patient Access Certification preferred. Position may require the ability to work weekends and staggered shifts.
Required Licensure, Certifications, Registrations: N/A
Physical Requirements: Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36” to overhead 15 lbs. Infrequently work in dusty areas and confined/cramped spaces.
If you like working with energetic enthusiastic individuals, you will enjoy your career with us!
The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.
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