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Job Description Summary

Certified Diabetes Care and Education Specialist reports to the Ambulatory Manager of Operations.

Under general supervision and in collaboration with the interdisciplinary team, this role coordinates and provides age specific and developmentally appropriate care for pediatric diabetes patients across Ambulatory spaces.

This role serves as the primary educator and leader for diabetic care coordination. Shall support organizational efforts as needed that include access, quality improvement, literature review, patient advocacy, and outpatient staff development.

Additionally, will establish educational programs required to meet identified patient, staff, and organizational goals. Promote a positive, motivating environment to support staff retention. Guide staff to appropriately manage conflict, ongoing problems, and department issues. Delegate appropriately with defined expectations. Verify accurate documentation in EMR to enhance revenue collections.

Is an advocate for patients and their significant others, coworkers, the community, and the nursing or dietitian profession. Consistently exhibits accountability. Champions collaborative practice with coworkers and other disciplines and departments. Consistently demonstrates compassion to internal and external customers. Integrates theoretical knowledge base and clinical expertise in decision making. Assumes responsibility for meeting regulatory and other mandatory requirements. Assumes responsibility for personal development plan and education/certification related to clinical specialty area. Recognize learning needs and obtain guidance to acquire appropriate education and/or training.

Proactively contribute recommendations to improve patient care and clinic operations. Coordinate and manage care by applying analytical reasoning, reflection, rational problem-solving skills, using evidence-based information and clinical judgment.

Assist with the development of personal objectives. Evaluate practice through discussion with appropriate staff and self-evaluation. Accept and utilize constructive feedback to improve performance. Orient and train new staff in assigned areas. Provide timely written and verbal feedback. Demonstrate effective use of computer-based information for decision support, continuous quality improvement and professional development. Assists with message management as scope of practice requires.

Maintain efficiency with call response time and patient requests. Monitor in basket messaging and communicate all relevant information required to coordinate care. Complete and coordinate all relevant tests and procedures. Build collaborative relationships with external agencies (ex. School nurses, DME companies) to promote the health of our diabetic patients.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC000241 CHS - Administration - Ambulatory Childrens Services (Offsite)

Pay Rate Type

Hourly

Pay Grade

Health-28

Scheduled Weekly Hours

40

Work Shift

Job Description

Additional Job Description

Physical Requirements: Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work outside in temperature extremes. (Infrequent) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Continuous) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform "pinching" operations. (Frequent) Ability to perform gross motor activities with fingers and hands. (Continuous) Ability to perform firm grasping with fingers and hands. (Continuous) Ability to perform fine manipulation with fingers and hands. (Continuous) Ability to reach overhead. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to use lower extremities for balance and coordination. (Frequent) Ability to reach in all directions. (Continuous) Ability to lift and carry 50 lbs. unassisted. (Infrequent) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36" to overhead 25 lbs. (Infrequent) Ability to exert up to 50 lbs. of force. (Frequent) Examples include: To transfer a 100 lb. patient that can not assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to deal effectively with stressful situations. (Continuous) Ability to work rotating shifts. (Frequent) Ability to work overtime as required. (Frequent) Ability to work in a latex safe environment. (Continuous) Ability to maintain tactile sensory functions. (Continuous) *(Selected Positons) *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positons) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)*

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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