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MUSCP - Audiology/ Hearing Aid Technician - Department of Otolaryngology

Medical University of South Carolina

Medical University of South Carolina

Charleston, SC, USA
Posted on Aug 13, 2025

MUSCP - Audiology/ Hearing Aid Technician - Department of Otolaryngology

  • R-0000049493
  • Charleston, South Carolina
  • Laboratory
  • Clinical & Research Support Services
  • Full Time
  • MUSC Physicians (MUSCP)

Job Description Summary

The Audiology/ Hearing Aid Technician will work under the supervision of a licensed audiologist, performing selected administrative and patient assessment related tasks while also working with hearing aids and other amplification systems in our Charleston and surrounding area offices.



Questions should be directed to:
Kimberly Astrid Orr, Au.D., CCC-A
Clinical Associate Professor
Director of Audiology
Medical University of South Carolina
135 Rutledge Ave.
MSC 550
Charleston, SC 29425
Phone: 843-876-1308 option 3
Email: orrka@musc.edu

Entity

University Medical Associates (UMA) Only Employees and Financials

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC000991 COM OTO Audiology & Cochlear Implant CC

Pay Rate Type

Hourly

Pay Grade

Health-25

Scheduled Weekly Hours

40

Work Shift

Job Description

Work Environment & Schedule:
o Full-time, 40-hour work week, Monday through Friday.
o Some travel between clinics

Compliance and Safety

  • Adhere to HIPAA and patient confidentiality regulations
  • Follow infection control procedures and clinic safety standards
  • Participate in continuing education and training activities

Job Duties:

40% Clinical Duties

  • Prepare rooms and equipment daily as well as throughout the day
  • Greet and prepare patients for audiologic evaluation and hearing aid appointments
    • Includes but not limited to rooming patients for testing and hearing aid appoints.
    • Obtain and document patient history and relevant health information and intake duties as directed by audiologist
  • Manage loaner hearing aid bank and manage distribution

30% Hearing Aid Support

  • Clean and maintain hearing aids and earmolds
  • Troubleshoot common hearing aid issues
  • Provide orientation on basic hearing aid care and battery use
  • Assist with inventory management and hearing aid orders
  • Assist with connectivity of current technologies to hearing aids
  • Complete clinic forms associated with the hearing aid program
  • Hearing aid programming:
    • Confirm hearing aid program settings for incoming repaired hearing aids
    • Prepare hearing aid devices for new hearing aid fittings

30% Administrative Tasks

  • Schedule patient appointments as needed
  • Manage incoming and outgoing packages primarily related to hearing aids and implantable devices
  • Enter and update electronic medical records including but not limited to documentation of your patient communications
  • Maintain supplies and order clinical materials as needed
  • Maintain inventory of equipment
  • Manage IT requests regarding equipment per audiologist request

Additional Job Description

Education: Bachelor of Science degree In Medical Technology or relevant medical or scientific discipline. Experience: None. Certification: Certification as a Medical Laboratory Scientist by ASCP BOC or equivalent, or relevant categorical certification preferred at the time of hire, however, if not certified, certification must be obtained within the first year of employment.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees