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Job Description Summary

The Medical Staff Coordinator is responsible for managing all aspects of the initial appointment and reappointment processes for Medical University of South Carolina's (MUSC) medical staff members. This role ensures compliance with National Committee for Quality Assurance (NCQA), The Joint Commission (TJC), and Det Norske Veritas (DNV) standards. The coordinator will collaborate with MUSC's Credentials Verification Organization (CVO) vendor to perform quality assurance on credentialing files, oversee the expiring records process, build practitioner profiles in EPIC, and maintain accurate and up-to-date credentialing records.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC004926 SYS - Credentialing and MSO

Pay Rate Type

Salary

Pay Grade

Health-25

Scheduled Weekly Hours

40

Work Shift

Job Description

Key Responsibilities

• Credentialing and Re-Credentialing:
  • Process initial credentialing and reappointment applications, including verifying healthcare provider information and licensing, conducting background checks, and ensuring that all regulatory requirements are met. ​
  • Collaborate with MUSC's CVO vendor to perform quality assurance audits on credentialing files, ensuring accuracy and completeness.​

• Data Management:
  • Maintain an up-to-date provider database to ensure that all healthcare providers are licensed, insured, and properly credentialed according to regulatory guidelines. ​
  • Build and update practitioner profiles in EPIC, ensuring consistency and accuracy of information.​

• Compliance and Quality Assurance:
  • Ensure compliance with NCQA, TJC, DNV, and other regulatory bodies, as well as adherence to MUSC's medical staff bylaws and policies. ​
  • Monitor and manage expiring records, such as licenses, certifications, and insurance, to ensure timely renewals and continuous compliance.​

• Communication and Coordination:
  • Coordinate with medical staff, department heads, and external agencies to facilitate the credentialing process and resolve any issues or discrepancies.​
  • Provide support for medical staff committees, including preparing agendas, taking minutes, and following up on action items. ​

• Documentation and Reporting:
  • Maintain confidentiality and integrity of all credentialing records and documentation.​
  • Generate reports and provide data analysis related to credentialing activities as required.

• On-Site Support:
  • Provide onsite support at respective site; to include, serving as a point of contact for Q&A [with appropriate escalation to Manager and/or Director as necessary], assisting with Continuing Medical Education [CME] processes, and supporting local medical staff needs.

Additional Job Description

Education and Experience: Bachelor's Degree and 2 years work experience; or High School Diploma (or equivalent) and 5 years' experience required.

Physical Requirements: Ability to perform job functions while standing. (Continuous) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work outside in temperature extremes. (Infrequent) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Frequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Continuous) Ability to twist at the waist. (Frequent) Ability to squat and perform job functions. (Frequent) Ability to perform "pinching" operations. (Frequent) Ability to perform gross motor activities with fingers and hands. (Continuous) Ability to perform firm grasping with fingers and hands. (Continuous) Ability to perform fine manipulation with fingers and hands. (Continuous) Ability to reach overhead. (Frequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to fully use both legs. (Continuous) Ability to use lower extremities for balance and coordination. (Frequent) Ability to reach in all directions. (Continuous) Ability to lift and carry 50 lbs. unassisted. (Infrequent) Ability to lift/lower objects 50 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36" to overhead 25 lbs. (Infrequent) Ability to exert up to 50 lbs. of force. (Frequent) Examples include: To transfer a 100 lb. patient that can not assist in the transfer requires 50 lbs. of force. For every 100 additional pounds, assistance will be required from another healthcare worker. 20 lbs. of force is needed to push a 400 lb. patient in a wheelchair on carpet. 25 lbs. of force is required to push a stretcher with a patient with one hand. Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to deal effectively with stressful situations. (Continuous) Ability to work rotating shifts. (Frequent) Ability to work overtime as required. (Frequent) Ability to work in a latex safe environment. (Continuous) Ability to maintain tactile sensory functions. (Continuous) (Selected Positions) *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees