Job Description Summary

The Program Manager III reports to the Team Lead of Digital Adoption. Under limited supervision, the Program Manager III is dedicated to transforming the delivery of care at MUSC Health through developing, implementing and personalizing IS systems to provide value to MUSC health care team members. This position serves as a senior role and mentors and develops less experienced team members. Works to develop and manage health technology readiness and engagement programs that are aimed at ensuring safe and efficient use of clinical information technology. The Program Manager III leads the adoption and personalization initiatives within Digital Adoption team. This position helps create the key performance indicators which enhance training and user personalization. This position closely collaborates with Informatics, System Education and Key Stakeholders. This position is responsible for delivering/overseeing metrics, data literacy, quality assurance and collaboration for optimum curriculum development.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC002276 SYS - CNIO & Systems Education

Pay Rate Type

Salary

Pay Grade

Health-31

Scheduled Weekly Hours

40

Work Shift

Job Description

The Program Manager III reports to the Team Lead of Digital Adoption. Under limited supervision, the Program Manager III is dedicated to transforming the delivery of care at MUSC Health through developing, implementing and personalizing IS systems to provide value to MUSC health care team members. This position serves as a senior role and mentors and develops less experienced team members. Works to develop and manage health technology readiness and engagement programs that are aimed at ensuring safe and efficient use of clinical information technology. The Program Manager III leads the adoption and personalization initiatives within Digital Adoption team. This position helps create the key performance indicators which enhance training and user personalization. This position closely collaborates with Informatics, System Education and Key Stakeholders. This position is responsible for delivering/overseeing metrics, data literacy, quality assurance and collaboration for optimum curriculum development.

Additional Job Description

Required Education/Skills/Work Experience:

A high school diploma or equivalent (GED) and ten years IT experience with supporting and implementing inpatient clinical modules; or four years of experience with health information systems, informatics, analytics, system education or similar field required. Certification in any one of the following Epic Enterprise modules is preferred: Ambulatory, Inpatient, ClinDoc, Orders, Radiant, Willow, Beacon, Phoenix, Op-Time / Anesthesia, ASAP. A bachelor’s degree in Computer Science, Information Systems, Business or a related field may be substituted for four years of the required work experience. Project management experience desirable and certification in Project Management methodology preferred. ITIL certification preferred. ITIL training required within 6 months of hire date. Certification and experience implementing Epic Enterprise clinical applications preferred. Self-starter with good interpersonal, verbal and written communication skills. Excellent analytical and problem-solving abilities. Understands database concepts. Experience with word processing and spreadsheets. Works well individually and in a team environment. Demonstrates a positive attitude. Experience and Certification with Epic required.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

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