Job Description Summary

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC000244 CHS - Administration - Ambulatory Leadership

Pay Rate Type

Salary

Pay Grade

Health-28

Scheduled Weekly Hours

40

Work Shift

Job Description

Job Purpose

Under the direction of the Senior Manager of Ambulatory Strategic Operations, the Ambulatory Analyst supports ambulatory clinics by analyzing and improving operational processes, enhancing clinic flow, and optimizing data-driven decision-making. This role is responsible for gathering, analyzing, and reporting data, implementing process improvements, providing operational efficiency training, and leveraging Epic Clinician Builder tools to support efficient clinic workflows. The Analyst leads projects focused on operational improvements and informatics initiatives within ambulatory clinics. The Analyst will collaborate with IT teams to identify new Epic features, modules, or enhancements that support ambulatory-specific needs and improve operational efficiency. The Analyst will also inform ambulatory teams of upcoming Epic enhancements and benefits, ensuring leaders and staff are prepared to integrate them into workflows.

Education and Work Experience

Bachelor’s degree in a professional healthcare discipline, IT degree, or related field. Two (2) years of experience in a healthcare setting, with a focus on operations, informatics, data analysis, and/or staff training, preferably in an ambulatory or clinical setting. Experience with data analysis software, Microsoft Suite, and electronic health record systems (Epic preferred). Ability to multi-task, meet deadlines, and demonstrate strong organizational skills. Must be able to communicate with all levels of management and employees, both orally and in writing. Self- starter with excellent critical thinking, problem solving, and analytical skills to collaborate with Ambulatory Services Leadership.

Degree of Supervision

Ability to manage time efficiently and be able to work with a limited degree of supervision.

Licensures, Registrations, Certifications

EPIC Cogito Certification and Epic Clinician Builder Certification are required within first year of hire.

Physical Requirements

Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors. Frequently lift, lower, push and pull and/or carry objects weighing 50 lbs (+/-) unassisted, exert up to 50 lbs of force, lift from 36” to overhead 20 lbs. Frequently work in dusty areas and confined/cramped spaces. Infrequently work outside in temperature extremes.

Additional Job Description

Education: Bachelors Degree or equivalent Work Experience: 5 years for support or 0-2 years for professional

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees