Responsibilities:

35% Complete new referral eligibility screening and scheduling:

• Function as a central point of contact for patients, caregivers, and providers

• Screen the appropriateness of every referral to LCS program per screening guidelines.

• Provide patient, family and provider education materials on screening guidelines

• Assess digital literacy and provide instructions on virtual visit if needed.

• Set appointment expectations for patient and family to include information on location, parking, providers, length of appointments, and other pertinent information.

35% Assist with follow up and adherence to annual screening:

• Under the guidance of providers, assist with scheduling scans, appointments and diagnostic follow up, promptly relaying scheduling information to patients.

• Manage annual follow up contacts via phone, letters, and other means to improve adherence rates based on registry data

• Communicate with primary care and other care providers as needed

• Request outside records, imaging as needed.

20% Maintain registry database records:

• Manage of lung Rads 1-2 with data submission to EON registry

• Attend nodule board weekly

• Troubleshoot submission errors to EON

5% Provide quality assessment audits and reporting

• Track adherence rates and report to department

• Provide data for ongoing quality improvement