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UNIV-ITFR Student Intern/Support Assistant-ESL Education Innovation & Student Life

Medical University of South Carolina

Medical University of South Carolina

Customer Service
Charleston, SC, USA
Posted on Saturday, June 15, 2024

Job Description Summary

Under the direction and supervision of the Director of Instructional Technology in the Office of Instructional Technology and Faculty Resources, the Instructional Design & Technology Support Assistant will provide administrative support of continuing education efforts as well as all central instructional technologies. This part-time internship position plays a pivotal role in maintaining and troubleshooting MUSC’s Learning Management System, D2L Brightspace, as well as various other instructional technologies such as Poll Everywhere, H5P, and FeedbackFruits. In addition to technical support, the role involves contributing to instructional design projects and providing general assistance to our team.

This role is an excellent opportunity for a student pursuing a master’s degree in education or a related field to gain hands-on experience in educational technology and instructional design in a dynamic and innovative environment.


Medical University of South Carolina (MUSC - Univ)

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CC001359 ESL Instructional Technology & Faculty Resources

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Job Description

• Provide technical support and troubleshooting for instructional technologies such as Brightspace, Poll Everywhere, H5P, FeedbackFruits and other central technologies.
• Assist faculty, staff, and students with resolving issues related to instructional technologies.
• Collaborate with the Instructional Design and Technology team on various instructional design projects.
• Develop and update instructional materials and resources.
• Respond to support tickets and inquiries in a timely and efficient manner.
• Maintain up-to-date documentation and user guides for instructional technologies.
• Assist with the implementation and testing of new instructional tools and technologies.
• Provide general administrative support to the Instructional Design and Technology team as needed.
• Stay informed about the latest trends and best practices in instructional design and educational technology.

Additional Job Description

Physical Requirements: (Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift) Ability to perform job functions while standing. (Frequent) Ability to perform job functions while sitting. (Frequent) Ability to perform job functions while walking. (Frequent) Ability to work indoors. (Continuous) Ability to work outdoors in all weather and temperature extremes. (Infrequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform 'pinching' operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Continuous) Possess good finger dexterity. (Continuous) Ability to lift and carry 15# , unassisted. (Infrequent) Ability to lift objects from floor level to height of 36 inches, to 15#, unassisted. (Infrequent) Ability to lower objects, to 15 #, from height of 36 inches, unassisted. (Infrequent) Ability to push/pull objects to 15 #, unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Continuous) Ability to match or discriminate between colors. (Frequent) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to hear and/or understand whispered conversations at a distance of 3 feet. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in dusty areas (Infrequent)

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees