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UNIV - Program Coordinator I - Psychiatry: Mental Health Disparities & Diversity - TOP Program

Medical University of South Carolina

Medical University of South Carolina

Charleston, SC, USA
Posted on Tuesday, July 4, 2023
  • R-0000015607
  • Charleston, South Carolina
  • Administrative, Operations, Program, & Project Management
  • Business Operations
  • Full Time

Job Description Summary

This program coordinator provides coordination services for the Telemental health Outreach Program (TOP) to include assessment of referrals and assignment of , monitoring of data, completion of progress reports, consultation with schools and other sites regarding telehealth equipment, and other administrative duties.


Medical University of South Carolina (MUSC - Univ)

Worker Type


Worker Sub-Type​

Research Grant

Cost Center

CC001050 COM PSYCH Mental Health Disparities & Diversity CC

Pay Rate Type


Pay Grade


Pay Range

Scheduled Weekly Hours


Work Shift

Day (United States of America)

Job Description

FLSA: Hourly

Work Schedule: M-F, Hours to be determined upon hire

Job Duties:

  • 20% - Coordinates school-based telehealth service delivery processes for the TOP program, including managing workflows, overseeing equipment tracking and management, and ensuring that patient scheduling and arrival procedures and EMR documentation protocols are followed.
  • 15% - Maintains and updates data projects and referral and waitlists for clinical services in the TOP program, manages clinician tracking databases, and compiles statistics for progress reports.
  • 15% - Completes phone assessments for referrals for psychological evaluations, including assessment of reason for referral, presenting symptoms, and mental health history. Collaborates with team to assist patients in accessing services. Provides referrals for patients that do not meet criteria for program.
  • 10% - Responds to requests for information from schools and other community partners and facilitates relationships with schools.
  • 10% - Procures consent paperwork from patients, manages schedules with schools, and assists clinicians in gathering supplemental information (communication with outside agencies and other providers).
  • 10% - Coordinates tele-sites across the state for the TOP program, including bringing equipment to sites, demonstrating use of equipment, and assisting in equipment troubleshooting.
  • 10% - Provides direction and guidance to TOP staff regarding program issues, including protocols, procedures, communication with schools, and other issues.
  • 5% - Coordinates scheduling initial evaluations for clinicians.
  • 5% - Other duties as assigned.

MUSC Minimum Training and Experience Requirements: A bachelor's degree and one year relevant program experience.

MUSC Physical Requirements:

(Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift; Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift)

Ability to perform job functions in an upright position. (Frequent)
Ability to perform job functions in a seated position. (Frequent)
Ability to perform job functions while walking/mobile. (Frequent)
Ability to work indoors. (Continuous)
Ability to work outdoors in all weather and temperature extremes. (Infrequent)
Ability to work in confined/cramped spaces. (Infrequent)
Ability to perform job functions from kneeling positions. (Infrequent)
Ability to squat and perform job functions. (Infrequent)
Ability to perform 'pinching' operations. (Infrequent)
Ability to fully use both hands/arms. (Frequent)
Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent)
Ability to reach in all directions. (Frequent)
Possess good finger dexterity. (Continuous)
Ability to maintain tactile sensory functions. (Continuous)
Ability to lift and carry 15 lbs., unassisted. (Infrequent)
Ability to lower objects, up to 15 lbs., from height of 36 inches to floor level, unassisted. (Infrequent)
Ability to push/pull objects, up to 15 lbs., unassisted. (Infrequent)
Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous)
Ability to see and recognize objects close at hand. (Frequent)
Ability to see and recognize objects at a distance. (Frequent)
Ability to determine distance/relationship between objects; depth perception. (Frequent)
Good peripheral vision capabilities. (Continuous)
Ability to maintain hearing acuity, with correction. (Continuous)
Ability to perform gross motor functions with frequent fine motor movements. (Frequent)

Additional Job Description

Minimum Requirements: A bachelor's degree and one year relevant program experience.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees