Provides patient/family centered care, acting as partner and adviser, assists and supports patients and families to optimally manage their health care, respecting their culture and values, individual needs, health goals and treatment preferences. Applies critical reasoning and astute clinical judgment in order to expedite appropriate care and treatment, especially given that the patient may be present with complex problems or potentially life threatening conditions. Uses critical thinking in clinical problem-solving relative to the scope of practice, knowledge, competency, and experience. Assists medical staff with preparation, examination, and procedure to include interviewing/screening patients to obtain personal data and chief complaint, documentation for records, and vital signs. Performs telephone and in-person screenings. Participates in recording and reporting responsibilities; documents findings relevant to patients health care status or plan of care, documents accurately and consistently in accordance with approved policies/procedures. Prioritizes and documents patient incoming phone calls, as assigned, regarding medications, medical conditions, and reviews with provider as needed for orders or changes. Cleans and stocks examination rooms and/or other supply areas. Documents all patient care delivered in the medical record according to the medical center policy.