Job Description Summary

Provide guidance to leadership and care team members regarding complex employee relations matters, beyond routine corrective actions. Applies organizational policies and applicable federal and state laws or regulations, on matters related to HIPAA, ADA, FMLA and other applicable regulations. Provides mediation and conflict resolution as needed. As needed, works collaboratively with appropriate external partners including but not limited to Quality, Compliance, Office of General Counsel (Legal), and Diversity Equity & Inclusion on specific matters and training.

Entity

Medical University Hospital Authority (MUHA)

Worker Type

Employee

Worker Sub-Type​

Regular

Cost Center

CC002332 SYS - MUSC Health Human Resources

Pay Rate Type

Salary

Pay Grade

Health-27

Scheduled Weekly Hours

40

Work Shift

Day (United States of America)

Job Description

Hours per week: 40

Scheduled Work Hours/Shift: Day

Fair Labor Standards Act Status: Salaried

Job Summary/Purpose:

Provide guidance to leadership and care team members regarding HR policies and practices, serving as resource for escalated matters. Leads and facilitates employee grievance and appeals processes as applicable.

Conduct HR investigations as needed including sensitive matters requiring confidentiality and discretion. Create and maintain proper documentation of investigations maintaining confidentiality as necessary.

Maintains records related to employee relations matters in the appropriate matter management system. Collaborates with HR Operations to monitor matters for patterns and trends.

Works with HR Business Partners and coordinates response to inquiries related to terminations, disciplinary actions, appeals, grievances, claims or file subpoenas.

Serve as a subject matter expert and escalation resource for outsourced HR services such as exit interviews, FMLA administration, unemployment, and I-9s. Collaborate with vendors, leaders, care team members, and HR team to ensure optimal service delivery.

Physical Requirements: Ability to perform job functions while standing. (Frequent) Ability to perform job functions while sitting. (Continuous) Ability to perform job functions while walking. (Continuous) Ability to work indoors. (Continuous) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Infrequent) Ability to squat and perform job functions. (Infrequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Continuous) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to twist at the waist. (Frequent) Ability to perform ‘pinching’ operations. (Infrequent) Ability to fully use both hands/arms. (Continuous) Ability to fully use both legs. (Continuous) Ability to reach in all directions. (Continuous) Ability to lift and carry 15 lbs. unassisted. (Infrequent) Ability to lift/lower objects 15 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36 inches to overhead 15 lbs. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects at a distance (Continuous) Ability to match or discriminate between colors. (Continuous) (Selected Positions) Ability to determine distance/relationship between objects; depth perception. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in a latex safe environment. (Continuous) *Ability to maintain tactile sensory functions. (Continuous) *(Selected Positions) *Ability to maintain good olfactory sensory function. (Continuous) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous) (Selected Positions)

Additional Job Description

Education and Experience: Master’s Degree or JD and three (3) years of labor and employment or employee relations work experience; or a bachelor's degree (or equivalent) and six years of experience in providing advice and consultation on employee relations matters. Demonstrated experience providing guidance to leadership and care team members on matters related to federal and state laws or regulations, organizational policies, HIPAA, and ADA. Expertise in mediation and conflict resolution desired. Requires great attention to detail, with a commitment to thorough, impartial, and expeditious reviews of situations.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees