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Student Services Manager I

Medical University of South Carolina

Medical University of South Carolina

Charleston, SC, USA
Posted on Wednesday, May 17, 2023
  • R-0000012048
  • Charleston, South Carolina
  • Student and Patient Services
  • Business Operations
  • Full Time

Job Description Summary

Directs the clinical placement processes for the Bachelor of Science in Nursing (BSN), Master of Science in Nursing (MSN), and Doctorate of Nursing Practice (DNP) programs. This includes, but is not limited to, developing and writing clinical placement policies and procedures, serving as the liaison between the College of Nursing and health system administrators, site managers, legal departments, community partners, and clinical preceptors nationwide and internationally, and collecting and maintaining all affiliation agreement, site, and preceptor paperwork. Manages data requests specific to clinical placement and rotation outcomes. Enters and accesses data from the university-wide college database system and the clinical log system. Manages the collection of site specific, student compliance documentation and submits on behalf of CON, using outside computer systems as needed. Manages, reviews, and amends, as appropriate, all in-state and out-of-state clinical affiliation contracts and memoranda of understanding for the College of Nursing, working with General Counsel for final approval. Trains and supervises work student study worker who supports College of Nursing clinical education processes and outreach and Office of Student Services.


Medical University of South Carolina (MUSC - Univ)

Worker Type


Worker Sub-Type​


Cost Center

CC001079 CON Office Of Academic Affairs

Pay Rate Type


Pay Grade


Pay Range

Scheduled Weekly Hours


Work Shift

Job Description

Minimum requirements: A bachelor's degree and three years experience in student services programs.

Preferred : A Master's degree and three years' experience in student services programs. Must have knowledge of student services and policies & procedures affecting student development. Must have excellent interprofessional skills in working with administration, faculty, community leaders, staff, and students. Must have knowledge in higher education, working with databases, and excellent writing skills. Position requires ability to manage multiple tasks concurrently. Excellent communication skills (oral and written) are also required. Employee must be self-directed and the ability to work independently, with little supervision. Must work well in a team environment. There may be some travel involved throughout the state to facilitate clinical placements and attend meetings. Must be able to communicate effectively and maintain effective working relationships with others. Must maintain strict confidentiality at all times.

Job Responsibilities:

Manages/Directs the clinical placement process for the CON graduate (MSN & DNP) programs. Advises new and returning students on clinical search and placement process. Manages the acquisition of legal paperwork and site and preceptor paperwork required for accreditation. Ensures students and preceptors have access to clinical log system (Typhon). Advises Student Services staff and lead faculty on placement issues and placement policy, procedure, and implementation. 20%

Serves as the liaison between CON and clinical agencies and community partners to recruit new preceptors, facilitate clinical placements, and maintain relations.
Establishes and maintains relationships with outside agencies and community partners to secure clinical placements. Manages student selection and placement for opportunities secured as a result of outreach, through AHEC offices, or through inter-professional development. Works closely, as the liaison to the Lowcountry AHEC office, to place graduate students into rural and tri-county area placements. Attends local and state meetings to recruit new preceptors and evaluate clinical placement methods to ease the process for all those involved. Makes site visits independently or with Lowcountry AHEC or faculty to recruit preceptors or address site or preceptor needs. Coordinates schedules and potential clinical opportunities with community partners. 15%

Manages the undergraduate (BSN) program clinical rotations. Plans and submits all clinical unit requests for BSN rotations at Lowcountry area hospitals. Advises faculty on potential clinical conflicts related to units, clinical faculty, etc. Designs and administers policies for clinical placement requests and reviews annually. Creates clinical groups or rotation groups for all courses. Recruits and secures Medical Surgical Nursing II preceptors. Serves as liaison between CON and key community partners for Population Focused Nursing course communication. Maintains current and past preceptor paperwork and license information required for accreditation. 15%

Manages all clinical site affiliation agreements and memoranda of understanding for clinical learning. Serves as the college liaison to University General Counsel and health system legal departments and administrative offices nationwide. Manages all clinical site affiliation agreements and memoranda of understanding for clinical experiences for CON students. Creates, develops, reviews, and amends legal contracts. Acts as CON Student Services superuser for Meditract, the MUSC legal agreement database and management system. Monitors expiration dates and renews agreements as determined to be necessary. Serves as the CON liaison to the University General Counsel. Serves as the CON liaison to legal departments and administrative offices at health systems nationwide. 15%

Coordinates data processing procedures specific to CON clinical placement and rotations. Maintains spreadsheets and charts necessary for tracking and reporting clinical rotation and outcome data. Collects, organizes, and uploads clinical information and forms in Typhon, including HRSA and MUA statistics. Collects data for clinical hours in Typhon and saves for accreditation. Works with the Compliance Coordinator to ensure preceptor, site, and student evaluations are sent and completed each semester and store for accreditation. Serves as a back-up administrator for Typhon and E*Value. Generates data specific to clinical rotations as requested by MUSC Health Administration for benchmark reporting and faculty for grant writing purposes. 10%

Trains and supervises work-study student whose role is to support clinical education needs and the Office of Student services. 10%

Advises outside graduate students on placement opportunities and restrictions within MUSC Health System. Serves as initial point of contact for graduate nursing students from outside schools. Advises students on placement opportunities and restrictions within the MUSC Health System. Continuously re-evaluates processes and works with MUSC Health to develop and administer policies related to visiting students and assists with processes that will give MUSC CON students greatest priority in the clinical setting. 10%

Serves as end-user for Corporate Screening (Verify Students), validating and controlling all requests for reports regarding CON student background check and drug screens for clinical rotations. Manages terms and business agreement with Corporate Screening. Ensures product meets needs of CON students and requirements of outside clinical agencies. Advises student on utilization of services and provides necessary codes. Controls all requests for updated background checks and drug screens. Accesses files and submits on behalf of the student as requested. 5%

Additional Job Description

CB75 MUSC Physical Requirements
(Note: The following descriptions are applicable to this section: Continuous - 6-8 hours per shift;
Frequent - 2-6 hours per shift; Infrequent - 0-2 hours per shift)
Ability to perform job functions in an upright position. (Frequent)
Ability to perform job functions in a seated position. (Frequent)
Ability to perform job functions while walking/mobile. (Frequent)
Ability to climb stairs. (Infrequent)
Ability to work indoors. (Continuous)
Ability to work outdoors in all weather and temperature extremes. (Infrequent)
Ability to work in confined/cramped spaces. (Infrequent)
Ability to perform job functions from kneeling positions. (Infrequent)
Ability to bend at the waist. (Infrequent)
Ability to twist at the waist. (Infrequent)
Ability to squat and perform job functions. (Infrequent)
Ability to perform 'pinching' operations. (Infrequent)
Ability to fully use both hands/arms. (Continuous)
Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent)
Ability to reach in all directions. (Frequent)
Possess good finger dexterity. (Continuous)
Ability to maintain tactile sensory functions. (Continuous)
Ability to lift and carry 50 lbs., unassisted. (Infrequent)
Ability to push/pull objects, up to 50 lbs., unassisted. (Infrequent)
Ability to maintain 20/40 vision, corrected. (Continuous)
Ability to see and recognize objects close at hand. (Continuous)
Ability to see and recognize objects at a distance. (Continuous)
Ability to match or discriminate between colors. (Continuous)
Ability to determine distance/relationship between objects; depth perception. (Continuous)
Good peripheral vision capabilities. (Continuous)
Ability to maintain hearing acuity, with correction. (Continuous)
Ability to perform gross motor functions with frequent fine motor movements. (Continuous)
Ability to work in dusty areas. (Infrequent)
Ability to obtain and maintain a valid drivers license.
Computer literacy.
Ability to work odd shift as required.
Ability to work overtime as required.
Ability to learn new processes, tools and equipment as required.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: