Job Description Summary

Serve as the lead Information Technology Consultant for the Basic Science. Departments in the College of Medicine, Information Technology Center of Expertise. Coordinate with other IT staff in the support of information technology systems for multiple departments. Participate in the planning of new and ongoing IT system requirements for College of Medicine IT-supported activities. Document projects, procedures, and systems intended for other members of the College of Medicine Center of Expertise (CoE) IT team. Provide technical advice, consulting and training to lower-level IT staff.

Entity

Medical University of South Carolina (MUSC - Univ)

Worker Type

Employee

Worker Sub-Type​

Classified

Cost Center

CC000962 COM DO ADMIN General Administration CC

Pay Rate Type

Salary

Pay Grade

University-06

Pay Range

Scheduled Weekly Hours

40

Work Shift

Job Description

Payscale Salary Range: UNIV-Band 6: $41,778.00 - $59,538.50 - $77,299.00 (min - mid - max)

Job Duties:

• 30% - Serve as a lead Information Technology Consultant in the selection, installation, maintenance, and troubleshooting of College of Medicine workstations, printers, personal data devices, and other information devices.

• 25% - Independently perform and provide daily guidance to the other IT staff within the COM in the identification, configuration, installation, and troubleshooting of software for COM faculty and staff.

• 15% - Maintain, configure, and assist other COM IT staff as needed with server based systems and system documentation.

• 10% Manage and create data repositories that will help the COM track computer assets and that IT staff will use in troubleshooting issues. This includes logging ticket/resolution notes and information into ServiceNow and keeping an accurate snapshot of COM’s research inventory.

• 5% - Held accountable for the COM IT COE inventory control. Ensure that complete and accurate inventory control procedures are followed for Information Technology equipment and software licenses within the COM.

• 5% - Maintain and support Audio/Visual enabled rooms

• 5% - Assist the COM IT COE Research Manager in the development and implementation of strategic plans, policies and procedures to ensure quality information technology to meet the COM's current and future needs. Evaluates processes on a regular basis and recommends changes to facilitate an effective, efficient and customer-focused service. Develop and review technical documentation. As needed, assist with the creation of IT related documentation.

• 5% - Provide training to lower-level IT staff, faculty and other University staff on IT related topics as appropriate. Manage and create web sites, pages, and active content

Preferred Experience & Additional Skills: A bachelor's degree and one year experience in automated information or communication system design, installation, operation, repair, sales or marketing. Related experience may be substituted for the bachelor's degree on a year-for year basis. Knowledge of Windows and Macintosh operating systems and hardware. Knowledge of Windows or Macintosh server systems and software. Knowledge of typical office productivity software suites. Knowledge of basic web page creation and simple web programming. Preferred: knowledge of one or more

database technologies.

Minimum Experience and Training Requirements: A high school diploma and four years experience in office automation systems, data communications systems design, installation, operation, repair, sales or marketing or processing of information in a data processing environment or related

systems. A degree in a related field may be substituted for the required experience on a year-for-year basis.

Physical Requirements:

Ability to perform job functions in an upright position. (Frequent) Ability to perform job functions in a seated position. (Frequent)Ability to perform job functions while walking/mobile. (Frequent) Ability to work indoors. (Continuous) Ability to work in confined/cramped spaces. (Infrequent) Ability to bend at the waist. (Frequent) Ability to fully use both hands/arms. (Continuous) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to maintain tactile sensory functions. (Continuous) Ability to lift, lower, push or pull objects 15 lbs. or more, unassisted. (Infrequent) Ability to maintain 20/40 vision, corrected. (Continuous) Ability to see and recognize objects close at hand. (Continuous) Ability to see and recognize objects at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) Ability to determine distance/relationship between objects; depth perception. (Continuous) Good peripheral vision capabilities. (Continuous) Ability to hear and/or understand conversations. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in dusty areas. (Infrequent)"

Additional Job Description

A Bachelor's degree and five (5) years IT experience required, or an equivalent combination of education and relevant experience. Master's degree preferred. Directly related work experience in the area of employment may be substituted for IT related experience. At least two years of the required IT experience must be in system development and/or implementation, or system engineering.

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees