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Communications Technician 1 - Charleston, SC

M.C. Dean, Inc.

M.C. Dean, Inc.

Marketing & Communications
Charleston, SC, USA
Posted on Wednesday, July 24, 2024

Position Summary

You will be working with a dynamic team of system engineers responsible for design decisions, implementation, and programming in all areas of A/V Systems and the technical direction of multiple projects across multiple programs for operations.

Essential Responsibilities

Essential Responsibilities and Activities Include but are Not Limited to:

  • Designing, Developing and deploying Audio/Visual Control System software and third party device modules for AMX, Crestron and Extron, utilizing DEVOPS tools and processes.
  • Supporting software deployment and validation both in person and remotely. Performing peer reviews of team member software and providing feedback.
  • Identifying issues and implementing improvements to existing modules.
  • Proposing and documenting process improvements to improve efficiencies and quality of work.
  • Developing post installation documentation to facilitate Operation and Maintenance of Audio Visual Systems.
  • Developing and communicating specific goals and plans to prioritize, organize, and accomplish work.
  • Develop and conduct on-site user and administrative training for the installed integrated audio/visual systems
  • Reviewing Audio/Visual Integrated Design Plans and providing feedback and recommendations.
  • Conduct customer site surveys and provide sales engineering support, including collecting and recording detailed operational, functional and technical requirements, developing project scopes, and providing overall system costing for A/V projects

Position / Candidate Requirements

  • Experience developing and deploying software for Huddle Rooms, Conference Rooms, Divisible Rooms and Operations Centers.
  • Demonstrated experience developing third party device modules in Crestron and AMX.
  • Extensive Experience developing and deploying software utilizing Crestron SIMPL, Crestron SIMPL+ and C#.
  • Ability to interpret and debug SIMPL Windows, SIMPL+, C# and AMX software.
  • Experience building unit tests for software validation.
  • Experience developing configuration (JSON, XML, or equivalent) defined Audio Visual Systems
  • Experience utilizing DEVOPS tools such as GitHub, Bitbucket and Jira for planning, designing, developing and managing software.
  • Understanding of common communication and networking protocols such as RS232, SSH and Telnet.
  • Experience with HTML-5, CSS and JavaScript preferred.
  • Solid Microsoft Office Skills (Word, PowerPoint, Excel)
  • Certified AMX Programmer preferred
  • Completion of Crestron CTI-P101 required
  • Completion of Crestron CTI-P201 and CTI-P301 preferred
  • Demonstrated ability to work independently and in a team environment
  • Strong Oral, Written and Presentation Skills with the ability and experience communicating directly with executive leadership.
  • Solid problem solving and consultative skills in a fast-paced environment
  • Demonstrated experience performing technical cross-training/coaching of junior colleagues
  • Demonstrated background working with multidisciplinary teams.
  • Demonstrated time management and organization skills to meet deadlines and quality objectives.
  • Applicants selected will be subject to a government security investigation and may meet eligibility requirements, including U.S. Citizenship, for access to classified information
  • Must be eligible to obtain a Secret security clearance.
  • Must successfully pass a background check and drug screening after offer extended
  • 3-5 years of experience with a Master's Degree in Engineering or related degree.
  • 5-7 years of experience with a Bachelor's degree in Engineering or related degree.
  • Ability to travel, including internationally, up to 25% of the time.
  • This will be a hybrid position.

Abilities:

  • Exposure to computer screens for an extended period of time.
  • Sitting for extended periods of time.
  • Reach by extending hands or arms in any direction.
  • Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
  • Listen to and understand information and ideas presented through spoken words and sentences.
  • Communicate information and ideas in speaking so others will understand.
  • Read and understand information and ideas presented in writing.
  • Apply general rules to specific problems to produce answers that make sense.
  • Identify and understand the speech of another person.