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Fleet Logistics Technician

Knight's Companies

Knight's Companies

Operations
Summerville, SC, USA
Posted on Friday, June 14, 2024
Job Type
Full-time
Description

Knight's Companies is looking to add a Fleet Logistics Technician to our IT team! This position is responsible for installing and supporting all fleet-related onboard computer systems, software, and hardware.

Essential Functions:

  • Perform all job functions in accordance with company safety policies and procedures at all times.
  • Perform all job functions in accordance with company environmental policies and procedures at all times.
  • Provide technical assistance and support for fleet communication related incoming queries and issues related to onboard computer systems, software, and hardware, as well as performing installation of onboard systems.
  • Ask questions to determine the nature of the issue.
  • Walk user through problem-solving process.
  • Follow up with user to ensure issue has been satisfactorily resolved.
  • Update and maintain inventory of company logistics and communication hardware and software systems.
  • Provide support for operator possessed communication devices including smart phones, CB radios and two-way company radios.
  • Provide administrative support for logistical communication and fleet maintenance web portals and applications.
  • Communicate and work with external vendors to support IT staff with logistics communication IT related upgrades and/or upfits, always anticipating life cycle and upgrade needs.
  • Research and communicate information related to any logistics communication systems and services as needed.
  • Retain documentation of configurations for logistics communication hardware and software.
  • Analyze reports for onboard systems and report current status to Supervisor and Fleet Manager weekly.
  • Train and monitor operators in relation to onboard systems, ensuring that the full use of the communications systems is being utilized.
  • Ensure that all company policies and procedures are adhered to, including but not limited to maintaining company network and device securities.
  • Perform other duties as assigned.
Requirements
  • Associates degree in Computer Science/Information Technology preferred.
  • Proven experience in providing logistical communication support.
  • Light mechanical and electrical experience preferred.
  • Working knowledge of logistical onboard equipment such as Trimble, Command Alkon, Keep Trucking Electronic Log and Smart Drive Camera Systems is preferred.
  • Excellent interpersonal skills for customer service.
  • Must be a self-starter, possessing strong time management skills
  • Ability to effectively communicate across organizational levels.
  • Ability to utilize independent judgment.
  • Current SC driver's license with clean driving record.
  • Ability to read, write, and speak English.
  • Ability to work overtime as needed; some overnight, out of town travel may be required.

Physical Demands:

  • Ability to safely lift a minimum of 50 lbs.
  • Ability to work in extreme weather, including but not limited to high heat, low temperature, and high sun environments.
  • Ability to sit and stand for long periods of time.

Equal Opportunity Employer / Drug Free Workplace