Order Administrator
KION North America
Software Engineering
Summerville, SC, USA
Posted on Mar 12, 2025
Responsible for entering and specifying truck orders from both the channel partner network and key accounts. Be the first point of contact for dealer and KION-NA sales personnel for all truck order related inquiries.
What we offer:
Essential Duties and Responsibilities:
- Maintain a strong customer service environment with dealer network
- Check truck orders for correct pricing and configuration prior to processing
- Quickly resolve truck order inconsistencies and incompatible configuration requests
- Create bills of material for factory to build truck to customer order
- Where inconsistencies arise concerning truck pricing or truck specifications seek involvement with customer or responsible department to resolve issue
- Provide truck capacities for Final Inspection to create capacity plates
- Adjust working priorities to support business needs
Tasks and Qualifications:
Qualifications:
- Strong computer skills
- Experience with ERP systems , MS office
- SAP experience a plus
- Detail oriented
- Precise and timely communication skills, verbal and written
- Ability to work under pressure and respond to change quickly
- Strong analytical skills
- Product knowledge of the heavy equipment industry a plus
Education:
- High School diploma or equivalent experience
- Associates Degree a plus
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