IT Desktop Support
KION North America
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See open jobs at KION North America.See open jobs similar to "IT Desktop Support" Charleston Region.IT, Customer Service
Summerville, SC, USA
Posted on Aug 21, 2024
Diagnose end-user technical issues in the areas of applications, operating systems, hardware, network connectivity and/or user issues.
What we offer:
- Travel (drive) to multiple KION Group sites local to the Summerville, SC area
- Follow a pre-defined process for setting up computers
- Install or remove software as needed
- Respond to support calls and completing users software/hardware installations
- Perform regular administrative functions to ensure appropriate access to end users
Tasks and Qualifications:
QUALIFICATIONS:
- Solid technical knowledge of personal computer hardware/software systems in a LAN/WAN environment
- Good judgment and analytical ability essential for responding to support calls and completing users software/hardware installations
- Excellent skills in dealing with unstructured problems that affect productivity of computer users
- Strong ability to quickly learn and adapt to new technical concepts
- Strong follow-up and organizational skills
- Professional manner in person, on the telephone, and via e-mail; excellent communications skills
- Ability to establish and maintain a high level of user trust and confidence in the IT teams knowledge of and concern for the user’s business needs
- Significant experience in an IT support/technical environment, client/server platform or with personal computer
- Must be capable of lifting and carrying a min of 50lbs
EDUCATION:
- High school diploma or equivalent
- Associate degree in Computer Technology a plus
SUPERVISORY RESPONSIBILITIES:
- None
This job is no longer accepting applications
See open jobs at KION North America.See open jobs similar to "IT Desktop Support" Charleston Region.