OUR COMPANY

Home Telecom is one of the largest independently owned telecom companies in South Carolina, serving various counties since 1904. Home Telecom is a rapidly growing company serving the Greater Charleston community, including areas in Berkeley, Charleston, and Dorchester Counties. Home Telecom provides innovative technology through our state-of-the-art Fiber deployments to provide high-speed Internet, HD Video, Security, Home Automation, and Phone services to a mix of commercial, industrial, business, and residential customers. Our team of highly trained employees are all committed to being the best and easiest-to-do-business-with company. At Home Telecom, our goal is to foster an engaging work environment that encourages our team members to reach their full potential. We promote a culture of continuous improvement that celebrates integrity, innovative thinking, and dedication to consistently exceeding customer expectations.

As the Enterprise Network Operations Center (ENOC) Supervisor, you will lead a high-performing team of Network Specialists, Network Analysts, and Senior Network Analysts across multiple shifts, ensuring continuous visibility into the health and performance of our core telecommunications infrastructure. This role demands a blend of deep technical expertise and strategic leadership, with a focus on driving network reliability, operational excellence, and exceptional service delivery.

You’ll serve as a critical liaison between operations, engineering, and executive leadership, aligning priorities around incident management, escalation processes, and continuous service improvement. In this hands-on leadership position, you'll exercise sound judgment, foster clear communication, and mentor a technically diverse team operating in a high-availability, mission-critical environment.

You will play a key role during major outages and storm response events, leading the coordination of restoration efforts, real-time decision-making, and cross-team communication to restore services swiftly and accurately. Your leadership will directly impact our ability to maintain uptime, meet customer SLAs, and respond to critical infrastructure challenges.