With 20+ years of experience, we deliver speed and certainty throughout the digital transformation journey. ​By aligning client needs with exceptional solutions, services, and support, we make our customers more productive, efficient, and competitive. Simply put, we maximize IT investments while minimizing administrative overhead. Our services cover the IT lifecycle, from evaluation, planning and design, procurement, implementation, automation, adoption, training, and ongoing managed services.

The Senior Microsoft 365 Consultant, a hands-on, billable consulting role responsible for leading and delivering Microsoft Office 365 and security-focused consulting engagements for eGroup customers. This role owns projects from planning and design through pilot, implementation, validation, and documentation, while serving as a trusted technical advisor to customer IT teams. The consultant is expected to actively perform technical delivery work and is accountable for solution quality, security, and customer satisfaction.

We are looking for individuals that are particularly strong with Identity solutions and are familiar with single-sign-on terminology, automation flows that scripted or utilizing SCIM (system for cross domain identity management). This role requires a diverse set of skills to address customer business problems utilizing tools and services available within the Microsoft ecosystem.

Job Duties and Responsibilities

• Lead customer-facing Microsoft 365 consulting projects, owning technical delivery from discovery through implementation and handoff.

• Design and implement Microsoft Entra ID solutions including hybrid and cloud-only identity, Conditional Access, MFA, Identity Protection, and Privileged Identity Management.

• Deploy and configure Microsoft Defender security technologies including Defender for Endpoint, Defender for Office 365, Defender for Identity, and Defender for Cloud Apps.

• Perform hands-on configuration, troubleshooting, and optimization of Microsoft 365 workloads including Exchange Online, OneDrive, Teams, and Intune.

• Plan and execute tenant-to-tenant migrations within Microsoft 365, including identity, messaging, collaboration, and security workloads.

• Support migrations from non-Microsoft platforms such as Google Workspace when applicable.

• Produce high-quality technical documentation that includes Planning and Design Session deliverables and Project Hand Off documentation.

• Contribute to configuration guides, and operational runbooks.

• Act as a trusted advisor during customer engagements, clearly communicating risks, recommendations, and design decisions.

• Maintain strong billable utilization through consistent contribution to delivery focused consulting work.

• Mentor and support other engineers, participate in shared learning activities, and contribute to the body of knowledge for the organization.

• Support pre-sales process, and participate in marketing events, when specific technical expertise is required.

Required Qualifications:

Experience

• 5–8+ years of progressive experience in IT engineering or consulting roles.

• Prior experience in a professional services or consulting organization delivering billable client work.

• Demonstrated experience leading customer-facing technical projects.

Knowledge, Skills, and Abilities

• Thorough knowledge of Microsoft Entra ID including Conditional Access, MFA, identity governance, and privileged access.

• Thorough knowledge of the Microsoft Defender security suite and how the components integrate across the Microsoft 365 platform.

• General to thorough knowledge of Microsoft 365 workloads and endpoint management using Intune.

• Strong understanding of Zero Trust security principles and modern identity-centric security architecture.

• Excellent problem solving, troubleshooting, and analytical skills.

• Approach challenges with curiosity and creativity, willing to stretch beyond your comfort zone into unfamiliar technology areas, investing time to learn, test, and build solutions that may not have an obvious answer.

• Strong written and verbal communication skills, suitable for both technical and executive audiences.

• Ability to manage multiple client engagements while maintaining delivery quality and customer satisfaction.

Preferred Qualifications

• Bachelor’s degree in information technology, Computer Science, or a related field.

• Microsoft certifications related to Identity, Security, or Microsoft 365.

• Experience performing tenant-to-tenant migrations or cross-platform migrations.

• Experience migrating workloads from Google Workspace to Microsoft 365.

• Active Microsoft Certifications that include:

• MS-102

• SC-400/401

• MS-700

• MD-102

• AZ-300/AZ-305

• AZ-500/SC-500

• SC-100

• SC-200

• SC-300

• MS-721

Who Should Not Apply

• This role may not be a fit for individuals seeking primarily strategic, advisory, or presales only positions without regular hands-on technical delivery. Candidates who prefer limited involvement in implementation or are not comfortable with billable delivery expectations should carefully consider alignment before applying.

• This role may not be the right fit if you require employer-sponsored work authorization, are located outside the United States, or are unable to work during standard U.S. business hours (8:00 AM – 5:00 PM) and occasionally flex across time zones to support customers in other parts of the country

• This role would also not be a fit for individuals that cannot be on on-call rotation to handle customer issues during off-peak hours.

Working Conditions

Primary work is performed in a remote office environment. The role requires extended periods of computer-based work and occasional travel to customer sites. Occasional work outside standard business hours may be required to meet customer or project needs.

Please answer all questions based on your own real experience. Generic or AI-generated responses without specific details may not be considered. We review responses for specificity and real-world experience. Brief, practical answers are preferred.