ECS is seeking a Digital Product Engagement Specialist to work in our Memphis, TN office.

Job Description:

We are seeking a strategic and dynamic Digital Product Engagement Specialist to lead communication initiatives for our Data Asset Services Group. Reporting directly to the Director of the Data Asset Service Group, the Digital Product Engagement Specialist will play a pivotal role in developing and executing a comprehensive communications program to promote our data services and products internally and externally. The candidate will collaborate closely with the Vice President of Chief Data Analytics Office to support his outreach efforts by developing talking points and creating visually impactful presentations. This role requires a creative and strategic thinker who can effectively convey complex information in a compelling and accessible manner.

Key Responsibilities

• Develop a strategic communications plan for the Data Asset Services Group to effectively market CDAO and DAS services and products.
• Define and promote a “Unity Catalog” to internal and external customers, educating them on its significance and benefits.
• Lead efforts to educate enterprise customers on cloud technology and integration with our data services.
• Create and execute scalable communications programs to accommodate the expanding division, leveraging various channels including email, web, social media, and mobile.
• Drive growth and effectiveness of communications programs by integrating data analytics into campaigns and initiatives.
• Create compelling content and collateral to communicate insights and reporting that drive decision points crucial to organizational success.
• Collaborate with cross-functional teams to ensure consistent branding and messaging across all communication channels.
• Produce visually impactful presentations and talking points for executive leadership, highlighting the value of our data assets and services.

Required Skills:

• US Citizen or Green Card holder and must be able to obtain a Public Trust clearance
• Proven experience in strategic communications and planning, preferably within the field of data analytics or technology.
• Exceptional creative storytelling and content creation abilities.
• Strong leadership and interpersonal skills with the ability to effectively collaborate and influence stakeholders at all levels.
• Proficiency in digital marketing and social media strategy.
• Experience in copywriting, editing, and crafting engaging content.
• Experience with stakeholder engagement and relationship building in a complex organizational environment.
• Ability to translate complex data concepts into accessible and engaging content.
• Proficiency in graphic design and video editing, with excellent skills in Adobe Creative Suite (Photoshop, Illustrator) and other design tools.
• Proficiency in Microsoft Office Suite (especially PowerPoint), Visio, Power BI, Adobe Creative Suite, Camtasia, CRM, Kanban, and email marketing platforms.
• Customer feedback and survey management
• Excellent written and verbal communication
• User behavior analysis

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.