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Program Manager

ECS Federal

ECS Federal

Posted on Friday, April 26, 2024

ECS is seeking a Program Manager to work in our Arlington, VA office. Please Note: This position is contingent upon contract award.

Job Description:

ECS is seeking a communicative, and enthusiastic Program Manager to join our team. As a Program Manager, you will be required to interface with customers, act as Scrum Master for a technical team, and ensure successful solution delivery. You will also support the team by gathering business requirements, creating process flows, and developing plans and strategies for solution delivery.

Primary Duties:

  • Manage communications with the customer and the team.
    • Manage client interaction and expectations regarding team efforts.
    • Continually seek opportunities to increase customer satisfaction, develop and deepen long-lasting client relationships.
  • Ensure successful solution delivery.
    • Act as Scrum Master, leading the Scrum team on how to use Agile/Scrum practices.
    • Manage day-to-day operational aspects of project and scope.
    • Maintain responsibility for the delivery of work products.
    • Oversee implementation of standardized processes and deliverables.
    • Build a knowledge base of client's business, systems, and objectives.
  • Manage project and contract administration, with timeliness and accuracy.
    • Establish and monitor schedules and identify resource needs.
    • Identify, analyze, and track risks, communicating statuses, and escalating concerns when needed.
    • Perform administrative tasks, such as, approving timesheets, and creating contract deliverables.
  • Support business analysis function.
    • Analyze business and technical processes to formulate and develop new and modified business information processing systems.
    • Represent the business unit to define requirements and business cases for the technology developments.
    • Coordinate with business and technology teams ascertaining system requirements, such as program functions and output requirements.
    • Facilitate the development and documentation of end-to-end business processes and associated performance measures.
    • Present business and technical requirements for review and approval.

Required Skills:

  • U.S. Citizenship.
  • Must successfully complete a stringent Background Investigation and obtain the required Government Security Clearance.
  • 7+ years project management experience.

Desired Skills:

  • 3+ years of experience working with a federal customer.
  • Experience as a Scrum Master.
  • Demonstrates strong client interfacing skills: a positive attitude, highly motivated, excellent communication, and interpersonal skills.
  • Demonstrates excellent analytical skills and business presentation skills.
  • Demonstrated experience capturing customer requirements, ensuring the team understands requirements and that the product is delivered successfully.
  • Detail orientated, regarding logistics and reporting.
  • Scrum Master certification.

ECS is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. ECS promotes affirmative action for minorities, women, disabled persons, and veterans.

ECS is a leading mid-sized provider of technology services to the United States Federal Government. We are focused on people, values and purpose. Every day, our 3800+ employees focus on providing their technical talent to support the Federal Agencies and Departments of the US Government to serve, protect and defend the American People.