COURT SUPPORT SPECIALIST IV -INTERNAL APPLICANTS ONLY
Customer Service
Summerville, SC, USA
Description
JOB SUMMARY
The purpose of the class is to perform a variety of advanced and complex clerical work in the preparation and maintenance of department records; to perform a variety of clerical tasks as assigned; and to provide professional and courteous customer service at all times. The class is given a general outline of work to be performed and is free to develop work methods and sequences; work is reviewed periodically by supervisor.
This post may close earlier than the date indicated if sufficient qualified applicants are received.Duties
ESSENTIAL JOB FUNCTIONS
• Leads the preparation, processing, copying, indexing, filing, transmitting and/or maintaining of various Departmental documents.
• Assists customers with traffic violations; courtesy summons; eviction notices; complaints; and bonds.
• Leads the preparation, processing, copying, indexing, filing, transmitting, and maintaining of various department documents to include, but not limited to, tickets, summons, evictions, complaints, warrants, recall warrants, restraining orders, bonds, and claim and delivery filings.
• Collects processing fees, fines and issues receipts.
• Schedules and maintains; daily calendar of civil court hearings for judges; jury trial cases (Both civil and criminal); and preliminary hearings in which there is a general session charge.
• Prepares and updates docket.
• Assists in courtroom.
• Handles magistrates’ storage sale.
• May provide direct support to the Departmental Director or Manager using extreme judgment and discretion in assistance.
• Audits and ensures the security and confidentiality of files as appropriate.
• Reviews records, forms, and verifies information and resolves complex problems.
• Gathers information and data for meetings and upon the request of Department Head; prepares meeting agendas.
• Prepares complex and confidential correspondence, memoranda, reports, etc.
• Communicates official department plans, policies and procedures to County department heads, employees, news media and the general public as required.
• Types letters, memos, and other correspondents for the appropriate office or department.
• Examines documents created by other administrative support for accuracy as assigned.
• Provides instruction and leadership of other accounting support as assigned.
• Collects fines, fees and payments; and issues receipts.
• May assist in department budgeting and financials, reconciliation of accounts and monitoring of grants.
• May attend and represent the organization at internal and external meetings.
• Purchases and maintains office inventory levels such as paper, pens, toner, etc.
• Schedules and maintains calendar of appointments, meetings and travel itineraries; coordinates related arrangements.
• Resolves moderately complex issues regarding departmental operations.
• May prepare and distribute minutes of meetings.
• May tabulate, post and verify information as requested.
• Assists co-workers with clerical duties as necessary.
• Operates a personal computer and appropriate software packages or its equivalent pertaining to departmental activities.
• Performs other related job duties as assigned.Qualifications
Education and Experience:
High school diploma or GED supplemented by education in accounting, bookkeeping, secretarial science or a
closely related field.
Requires at least five (5) years of related work experience.
Special Qualifications:
May require special certifications as required by the Department Head.