JOB SUMMARY

The purpose of the class is to perform routine library functions and general clerical work in assigned service. Provides assistance to patrons with locating and checking out materials, shelving library materials and other clerical duties as assigned; and to provide professional and courteous customer service at all times. The class is given a general outline of work to be performed and is free to develop work methods and sequences; work is reviewed periodically by supervisor.

ESSENTIAL JOB FUNCTIONS

Retrieves deposited materials from book return.

Checks books in and out of the ILS; registers patrons for library cards; places holds on books as requested; processes inter-library loan requests; inspects returned materials for damage; verifies due dates.

Assists in training new or volunteer staff assigned; assists in supervising volunteers as needed.

Performs reconciliation and deposit of cash receipts.

Sorts incoming library materials according to classification; reshelves, refiles or returns items to designated areas.

Receives and responds to public inquiries, requests for assistance and complaints in area of responsibility.

Prepares library for opening and closing.

Performs routine maintenance of materials and ensures appropriate space is available for new selections.

Routes materials with improper or missing labels to technical services staff for repair.

Receives and processes periodicals and newspapers.

Performs routine inspections to ensure previously shelved selections are in correct order.

Assists the public in the use of technology, including software, online tools, and mobile devices.

Provides pro-active customer service in assisting patrons in all areas of the library.

Performs general administrative/clerical work as required, including but not limited to preparing reports and correspondence, entering, and retrieving computer data, copying, and filing document, answering the telephone, etc.

Attends trainings, meetings, workshops, conferences, etc., as necessary to maintain job knowledge and skills.

Performs other related job duties as assigned.

Education and Experience:

High School Diploma or GED equivalent. Associate’s degree preferred.

Minimum one (1) year of library experience required.

Special Qualifications:

Candidate must be proficient in Microsoft Office Suite.

Excellent Customer Service Skills.




WORK ENVIRONMENT

Work is performed in relatively safe, secure, and stable work environment.
Dorchester County has the right to revise this job description at any time. This description does not represent in any way a contract of employment.

Position Type and Expected Hours of Work
This is a part-time position; typical Library hours and days of operation are Monday through Thursday 8:00am – 7:00pm and Friday through Sunday 8:00am – 5:00pm with normal working hours of 8:00am – 5:00pm. Employees must work 40 hours weekly to maintain their full-time status. Employees must be available to work evenings, weekends and holidays during emergencies or as requested. Positions may require travel throughout the County and between library branches as needed.