This announcement may close prior to date noted if highly qualified candidate is located.

Under the supervision of the Park Manager, the Assistant Park Manager (ARP) will manage and perform the efficient and effective management of Ashley River Park. These duties include, staff supervision, day-to-day operations, customer service, budget management, and risk management. This working supervisory position is expected to function independently, make competent decisions and demonstrate good judgment. This position will work and support all aspects of assigned facilities, special events, and other areas as needed. The position requires evening, weekend and holiday work. “On call” status for emergency or unusual situations is required.

ESSENTIAL JOB FUNCTIONS

• Coordinate with the Park Manager to ensure the smooth operation of ARP including personnel management.
• Establish professional and facility related goals for self and others and identifies and implements a course of action to achieve stated goals
• Promote the park through community involvement. Promotes programs, stewardship and special events.
• This position requires knowledge of park management, day park operations, retail, vendor management, partner relations, special events, general maintenance & facility reservation and pass sales software.
• Work independently and is expected to make competent decisions, effectively supervise a diverse staff, use sound judgment, and to consistently provide a high level of customer service.
• Perform routine duties as needed to include, but not limited to, fielding customer inquiries, shift closeouts, equipment rentals, showing rental facilities to prospective customers, park pass sales, accommodating special needs and requests, performing park patrols, special event set-up/breakdown, assigning tasks to staff, cleaning/organizing equipment, opening/closing duties, etc.
• Ensure the park is operated in a cost-efficient manner utilizing such methods as wage analysis and inventory control. Research, select, and purchase items and pay vendors while operating within the approved budget and following the established Procurement Policy
• Supervise the compilation and filing of activity logs and reports.
• In coordination with the Park Manager, direct and perform varied park management duties. Ensure the smooth operation, cleanliness, and safety at the park facilities at Ashley River Park and other facilities as assigned.
• Manage the operation of all retail sales within the park including the selection of items for resale, along with pricing and merchandising.
• Maintain a positive rapport with the public by responding to suggestions, complaints, concerns, and criticisms from the general public in an effective and timely manner. Direct facility staff with problem-solving in crisis situations. Analyze park visitor assessments; recommends adjustments in procedures and personnel.
• Prepare, manage, monitor and analyze the facility’s budget. This includes conducting market research, and making attendance, revenue, wage and expense projections for future budgets. This also includes providing analysis, monitoring and controlling wages and other costs, developing management reports, implementing new revenue ideas and maximizing revenue for current budgets in order to operate in a cost-efficient manner.
• Perform all personnel management duties to include recruiting, interviewing, hiring, training, supervising, scheduling, developing, mentoring, counseling, disciplining and evaluation of full time and part time staff and volunteers according to established policies and procedures. Meets regularly with staff to review day to day operations, goals, projects, incidents, personnel and other performance measures and provide feedback and input.
• Manage staff in, and follow all established procurement policies in the research, requisition, receipt and payment for equipment, materials and services as needed to complete assigned duties. When applicable, devise and write specifications.
• Evaluate special event requests and determine feasibility and financial impact. Coordinate logistics with applicable external and internal parties and provide on-site assistance and technical support for event implementation. Conduct post-event analysis and evaluation.
• Responsible for the accurate and timely processing of the timekeeper software.
• Execute the Emergency Action Plan (EAP) to include prevention and preparation. Respond to and evaluate all emergency calls in the facility. Make appropriate decisions and take action in chaotic, stressful and unusual situations. Assign, direct, or perform care utilizing medical certification and bloodborne pathogens training. Notify the appropriate public safety authorities when assistance is needed. Operates and maintains facilities in compliance with OSHA, DHEC, OCRM, DNR and County policies.
• Develop and manage ongoing staff training programs and meetings. Provide proper training and monitoring of equipment, tool and vehicle operation, safety, and maintenance. Responsible for complying with OSHA, DHEC and other related safety standards. Administer periodic testing to ensure adherence to established standards. Submit training records as required.
• Provide assistance for any other DCPRD activities as needed. This may include other parks, special events, maintenance projects and the application of any special technical knowledge/skills.
• Regularly and effectively communicate and meet with co-workers, supervisors, staff, other divisions and outside agencies to ensure the efficient and effective operation maintenance and promotion of the facility.
• Complete, submit and maintain oral or written records and files to include, but not limited to, training reports and logs, inventory, timesheets, inspections and incident records. Evaluate and process these records to be used in reporting and planning for the agency.
• Keep facility clean and safe. Enforce rules, safety regulations and general facility rules for the visitors. Contact proper law enforcement agency when assistance is needed.
• Assume responsibility for maintaining, receiving, and stocking inventory of supplies and materials for the related area. Duties include the proper storage, handling, distribution and security of all materials and equipment.
• Responsible for the safe and proper operation of vehicles, motorized equipment, and safety equipment and supplies. Use established procedures to report equipment concerns or issues in a timely manner.
• Assists in the management and performance of all administrative duties to ensure all DCPRD policies and procedures are followed according to agency manuals, established standards and assigned deadlines.
• Represents facility and DCPRD at internal and external meetings, industry related trainings, conferences, trade shows, schools, community groups and all forms of media. Visit similar facilities to increase knowledge, productivity, and efficiency.
• Responsible for accurate attendance and revenue data collection, reporting and accountability. Make daily deposits as required. Ensure all means of recording information, including but not limited to Excel revenue spreadsheets, registers, facility registration and pass sales software, and POS are current at all times.
• Responsible for all security systems, the correct assignment of all keys and security codes and the updating and distribution of the alarm call out list for the facility.
• Perform other duties as required.

Education and Experience:

Bachelor’s degree in Park, Recreation and Tourism Management, Recreation and Park Administration, Business, Public Administration, Management or a related field with three years of relevant experience is required.

Special Qualifications:

Must possess a valid state driver’s license.

Certified Park and Recreation Professional (CPRP) status or ability to obtain such status within 6 months of employment is required.