Youth Services Assistant
This position will be located at the new Ashley River location.
The purpose of the class is to perform routine library functions and general clerical work in assigned service. Provides assistance to patrons with locating and checking out materials, shelving library materials and other clerical duties as assigned; and to provide professional and courteous customer service at all times. Provides assistance to the Youth Services Librarian. The class is given a general outline of work to be performed and is free to develop work methods and sequences; work is reviewed periodically by supervisor.
ESSENTIAL JOB FUNCTIONS
• Assists with the unpacking and inspection of newly received orders.
• Performs final processing and preparation of new library materials, including applying property stamp, attaching book jackets, inserting security tags, and sorting items for distribution to proper library facility.
• Assists in planning and presenting age and developmentally appropriate programs and activities for children and/or adults which encourage lifetime reading and use of libraries.
• Assists with program registration processes.
• Prepares support materials for programs, including craft materials, name tags, puppets, audiovisual materials, booklists, etc.
• Provides basic reference and reader advisory services to children, parents and other adults working with children, referring patrons to Librarian as needed.
• Assists in providing outreach programming throughout the library system and community.
• Assists with collection management duties; including processing leased materials, donations, paperbacks and audio-visual materials.
• Maintains records of purchase orders for new materials.
• Retrieves deposited materials from book return.
• Checks books in and out; registers patrons for library cards; places holds on books as requested; processes inter-library loan requests; inspects returned materials for damage; verifies due date; computes and receives fines.
• Keeps supervisor informed of all issues and concerns encountered.
• Maintains accurate and up-to-date records, and prepares a variety of routine reports as required.
• Prepares library for opening and closing.
• Assists in training new or volunteer staff assigned; assists in supervising volunteers as needed.
• Receives and responds to public inquiries, requests for assistance and complaints in areas of responsibility.
• Sorts incoming library materials according to classification; reshelves, refiles or returns items to designated areas.
• Performs routine maintenance of materials and ensures appropriate space is available for new selections.
• Routes materials with improper or missing labels to technical services staff for repair.
• Receives and processes periodicals and newspapers.
• Performs routine inspections to ensure previously shelved selections are in correct order.
• Assists the public in the use of technology, including software, online tools, and mobile devices.
• Provides pro-active customer service in assisting patrons in all areas of the library.
• Performs general administrative/clerical work as required, including but not limited to preparing reports and correspondence, entering, and retrieving computer data, copying, and filing document, answering the telephone, etc.
• Attends trainings, meetings, workshops, conferences, etc., as necessary to maintain job knowledge and skills.
• Performs other related job duties as assigned.
Education and Experience:
High School Diploma or GED equivalent. Associate’s degree preferred.
Minimum one (1) year of library experience required.
Candidate must be proficient in Microsoft Office Suite.
Excellent Customer Service Skills.
Knowledge, Skills, and Abilities:
• Knowledge of and understanding of operating policies and procedures and how to apply these to complex problems; or the coordination of sub professional work in these disciplines.
• Skill in operating or repairing complex machinery, equipment that requires extended training and experience, such as the application of custom or commercial financial, accounting, administrative, or other complex software or systems.
• Skill in performing work involving the application of principles of logical thinking to diagnose or define problems, collect data, and solve abstract problems with widespread unit or organizational impact.
• Skill in using mathematics involving the practical application of fractions, percentages, ratios, and proportions; or measurements, logarithmic or geometric construction. May use algebraic solutions of equations and inequalities; descriptive statistics; deductive geometry (plane and solid) and rectangular coordinates; and mathematical classifications or schemes.
• Skill in reading professional literature and technical manuals; speaking to groups of employees, other public and private groups; and writing manuals and complex reports.
• Skill in doing professional-level work requiring the application of scientific, engineering, accounting, or legal methods in the solution of technical, administrative, or legal problems.
• Ability to give information, guidance, or assistance to people to directly facilitate task accomplishment; to give directions or assignments to helpers or assistants.
• Ability to synthesize or integrate analysis of data or information to discover facts or develop knowledge or interpretations; to change policies, procedures or methodologies based on new facts, knowledge, or interpretations.
• Ability to perform job duties requiring continuous, close attention for accurate results and frequent exposure to unusual pressures.
The work is medium work: Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Additionally, the following physical abilities are required:
• Balancing: Maintaining body equilibrium to prevent falling while walking, standing or crouching on narrow, slippery or erratically moving surfaces. The amount of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
• Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized.
• Crawling: Moving about on hands and knees or hands and feet.
• Crouching: Bending the body downward and forward by bending leg and spine.
• Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
• Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
• Grasping: Applying pressure to an object with the fingers and palm.
• Handling: Picking, holding or otherwise working, primarily with the whole hand.
• Hearing 1: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound.
• Hearing 2: Ability to receive detailed information through oral communication, and to make the discrimination in sound.
• Kneeling: Bending legs at knee to come to a rest on knee or knees.
• Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. Occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
• Mental Acuity: Ability to make rational decisions through sound logic and deductive processes.
• Pulling: Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
• Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
• Reaching: Extending hand(s) and arm(s) in any direction.
• Repetitive Motion: Substantial movements (motions) of the wrist, hands and/or fingers.
• Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
• Standing: Particularly for sustained periods of time.
• Stooping: Bending body downward and forward by bending spine at the waist. Occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
• Talking 1: Expressing or exchanging ideas by means of the spoken word including those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly or quickly.
• Talking 2: Shouting in order to be heard above ambient noise level.
• Visual Acuity 1: Have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.
• Visual Acuity 2: Including color, depth perception and field vision.
• Visual Acuity 3: Visual Acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations.
• Visual Acuity 4: Have visual acuity to operate motor vehicles and/or heavy equipment.
• Visual Acuity 5: Have close visual acuity to perform an activity such as: visual inspection involving small defects, small parts, operation of machines; using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
• Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
Work is performed in relatively safe, secure, and stable work environment.
Dorchester County has the right to revise this job description at any time. This
description does not represent in any way a contract of employment.
Position Type and Expected Hours of Work
This is a full-time position; typical Library hours and days of operation are Monday through Thursday 8:00am – 7:00pm and Friday through Sunday 8:00am – 5:00pm with normal working hours of 8:00am – 5:00pm. Employees must work 40 hours weekly to maintain their full-time status. Employees must be available to work evenings, weekends and holidays during emergencies or as requested. Positions may require travel throughout the County and between library branches as needed.