Preventive Maintenance Administrative Assistant | Cullum Mechanical, LLC| North Charleston, SC

We are ONLY ACCEPTING IN-PERSON Applicants!

Bring your resume and interview on the spot if you meet the requirements below. Between the hours of 8 to 4pm
Any questions please call 843-554-6645 and ask for Felisha!

The Preventive Maintenance (PM) Administrative Assistant will maintain HVAC PM Technicians daily schedules and dispatch the technicians for PM calls as needed. Follow-up with HVAC technicians and customers to ensure completion and/or schedule follow-up visit. Maintain customer database with current information. Provide clear and concise communication with department managers, employees, and customers, including keeping customers appraised as to company schedule and requested lead-times.

Duties and responsibilities:

• Assist PM Manager on all office functions.
• Answering incoming calls as needed
• Schedule & create work orders for preventative maintenance.
• Ensure completeness of inspection checklists.
• Schedule & create work orders for service repairs & projects in primary dispatches absence.
• Drive PM completions to improve compliance
• Utilize and maximize Service Software (Viewpoint and MSI)
• Receive and respond to all client inquiries.
• Monitor customer issues to ensure problems are resolved in a timely manner with best solution possible.
• Follow-up on parts and scheduling
• Perform / Back-up preparation of Service quotes as necessary
• Complete daily time reports for PM technicians, verifying hours and expenses.
• Provide support to other Service Team members to ensure optimum customer support / service.

Requirements:

• High school diploma or GED
• 2+ years of related experience preferred
• Excellent written and communications skills with the ability to be concise, clear, and consistent
• Strong Microsoft Word, Excel, Outlook and Adobe PDF experience
• Detail orientated and able to function in a fast-paced and changing environment
• Willingness to perform job duties well and with pride
• Fast learner and works well with little supervision
• Great multitasking skills
• Must be able to pass a drug test

Bring your resume and APPLY IN PERSON for consideration!