The Digital Communications Developer advances the College’s digital presence by designing, developing, integrating, and maintaining enterprise web services, websites, and related applications that support the marketing, academic, and administrative missions of the College. This position assesses the web and digital communication needs of students, faculty, staff, prospective students, and the public, translating those needs into secure, accessible, and user-centered technical solutions. The role develops and maintains web applications, system integrations, APIs, and automated processes; provides technical support for web-related services through the IT service management (ITSM) process; administers Linux-based web hosting environments; and ensures the reliability, security, and availability of critical web infrastructure, including WordPress, LAMP applications, and enterprise web services.

A high school diploma and work experience in the development, integration, modification and maintenance of system programs or the design and development of system software. Familiarity with integration through published APIs and web services (e.g. SOAP, REST, JSON specifications). An associate or bachelor’s degree in a related field is preferred and may be substituted for required work experience. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

• Working knowledge of core web technologies, including HTML, CSS, and JavaScript, and proficiency in at least one scripting or programming language such as Python, PHP, PowerShell, or Bash.
• Working knowledge of Linux-hosted web applications, content management systems (CMS), APIs, web servers, and common web infrastructure.
• Proficiency using the Linux command-line interface (CLI) to administer, troubleshoot, and maintain web services.
• Proficiency using modern development tools, including integrated development environments (IDEs) such as Visual Studio Code, version control systems (e.g., Git), command-line utilities, and API testing tools.
• Knowledge of digital accessibility principles and the ability to develop, configure, test, and remediate digital services in accordance with the Web Content Accessibility Guidelines (WCAG) and institutional accessibility standards.
• Knowledge of modern web development standards, responsive design principles, and web performance optimization techniques.
• Ability to troubleshoot, analyze, and resolve issues affecting websites, web applications, integrations, and related infrastructure.
• Ability to learn and apply emerging web technologies, development frameworks, and best practices.
• Ability to manage multiple priorities, organize work effectively, anticipate issues, and complete assignments within established deadlines.
• Ability to communicate technical concepts effectively to both technical and non-technical audiences.
• Strong analytical, problem-solving, and customer service skills with a commitment to delivering reliable, secure, and user-centered digital services.
• Ability to exercise sound judgment and maintain the confidentiality, integrity, and security of sensitive information and systems in accordance with College policies and applicable federal and state regulations.

Overnight travel may occasionally be required for professional development. Minimal after-hours support possible.

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

*Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check.

All applications must be submitted online https://jobs.cofc.edu.

Insurance: Health/Dental/Vision

Life Insurance

Paid Leave: Sick/Annual/Parental

Retirement

Long Term Disability

Paid Holidays

Free CARTA Bus Service

Employee Tuition Assistance Program (ETAP)

Employee Assistance Program (EAP)

Full Benefits Package – Click Here

The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.

Consults with faculty, staff, and other stakeholders to assess business and technical requirements and recommend secure, accessible, maintainable, and user-centered digital solutions, with an emphasis on leveraging low-code and no-code platforms where appropriate. Analyzes requirements, documents technical solutions, and develops or configures web-based applications, workflows, integrations, and related technologies to support College initiatives. Provides technical support and troubleshooting through the College’s IT Service Management (ITSM) process, including ticket resolution, user consultation, and issue follow-up. Participates in cross-functional projects to design, develop, implement, and integrate enterprise IT and web solutions that meet stakeholder and institutional needs.

Supports, administers, documents, maintains, and enhances assigned web applications and digital platforms, including but not limited to enterprise content management systems, LAMP and WordPress websites, the SharePoint intranet, custom scripts, APIs, and related web services. Performs routine maintenance, troubleshooting, upgrades, and documentation to ensure systems remain secure, reliable, accessible, and maintainable. Evaluates existing custom-developed solutions and identifies opportunities to replace or streamline them using supported low-code or no-code platforms when appropriate to improve sustainability, reduce technical debt, and enhance long-term maintainability.

Provides operational support for assigned enterprise web services, including availability to respond outside of normal business hours, as required, to maintain service availability and continuity. Responds promptly to assigned service interruptions, outages, and performance issues, prioritizing timely restoration while minimizing disruption to users and College operations. Communicates service status, business impact, restoration progress, and verified root-cause findings to appropriate stakeholders in a timely and transparent manner. Utilizes established processes and tools for incident, problem, change, and knowledge management to support continuous service improvement and operational excellence.

Implements, configures, and maintains security controls and operational safeguards for assigned web services, applications, and infrastructure. Ensures the confidentiality, integrity, and availability of systems and data by implementing appropriate protections for data at rest and in transit, secure configurations, least-privilege access, patch management, vulnerability remediation, monitoring, and incident response practices. Deploys and maintains tools and services for system monitoring, traffic analysis, intrusion detection, logging, performance monitoring, and service availability. Responds promptly to security advisories, vulnerability management alerts, and operational issues to maintain the security, reliability, and availability of assigned services.

Maintains current knowledge of emerging technologies, industry trends, security practices, accessibility standards, and best practices related to web development, digital communications, and enterprise applications through professional development, technical training, conferences, research, and self-directed learning. Evaluates new tools, platforms, and methodologies for potential adoption to improve the security, accessibility, maintainability, and effectiveness of the College’s digital services. Documents technical knowledge, follows established standards and procedures, and shares expertise with team members to promote collaboration, consistency, and continuous improvement.

Designs, develops, tests, documents, implements, and maintains custom software, web applications, automation solutions, and system integrations when approved and when business or technical requirements cannot be effectively met through supported low-code or no-code platforms. Performs front-end and back-end web development, database integration, API development, and automation scripting, as needed, using secure coding practices, established development standards, and appropriate testing and documentation procedures.