Associate Director, First Year Experience and Students in Transition provides administrative, programmatic, and logistic support for areas related to the First Year Experience (FYE) program. FYE partners with other departments, programs, and faculty across campus to support student success in the first year through their completion of the FYE requirement. The AD helps manage enrollment in FYE and FYSS courses, anticipates enrollment numbers, runs pre-enrollment and enrollment for fall and spring semesters, produces registration reports, tracks the successful completion of the FYE requirement for all First Year and iCharleston students, and otherwise assists the Director and FYE Committee. This position serves as the point person for FYE-related early alerts and FAST report student outreach. The AD is responsible for maintaining the FYE website and other digital and marketing materials for students, parents, faculty, and staff.

Bachelor’s degree and 1-2 years progressively responsible experience working with students in a higher education environment required. Master’s degree preferred. Some training in or familiarity with First-Year Experience programs is desirable but not required. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Ability to learn quickly and work independently, manage time and meet deadlines. Demonstrated computer proficiency, including Microsoft Office programs, required. Experience with database management, data analysis, and reporting required. Knowledge of Banner or other student information systems and experience with, and interest in, web design and digital media preferred. Must be organized with attention to detail, and have excellent communication and organization skills. Must be able to establish and maintain supportive relations with students, faculty, and other staff. Knowledge of FERPA privacy regulations is essential.

May be required to work some early mornings, evenings, and weekends. Some travel may be required.

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

*Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check.

All applications must be submitted online https://jobs.cofc.edu.

The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.

Manage enrollment of all First Year Experience courses, including communication with students for pre-enrollment efforts for fall and spring semesters. Create and monitor student course selection surveys. Communicate and coordinate FYE enrollment processes with academic advisors, department chairs, FYE faculty, and students. Review and maintain enrollment data in Banner. Generate enrollment reports for use in FY enrollment management and forecasting. Work with CIE to advertise and enroll students in the FYET spring break study abroad programs. Assist with FYE enrollment management for iCharleston students transitioning to full-time enrollment each spring. Assist with Orientation, Accepted Student Weekend, Open Houses, and other campus-wide events involving FYE as required.

Track student completion of FYE requirement during their first year at CofC. Communicate with students not enrolled in FYE or students who have not completed the FYE degree requirement, and take necessary actions to resolve. Collaborate with the Center for Excellence in Peer Education, and their Peer Facilitators, to track and communicate concerns about successful course completion of students.

Monitor FYE faculty reporting for students at-risk facilitate concerns reported through the FAST System. Meet with students, and coordinate support interventions. Work with other Student Success and Student Affairs offices to communicate with students about academic and mental/emotional health support opportunities. Utilize various technologies, including but not limited to Advise CRM and Maxient, to document appointments, student conversations, and meetings.

Support Director and FYE faculty organize class and outside class events and activities such as guest lectures, class trips off campus, and faculty-designed course enhancements. Coordinate with the Student Success and Engaged Learning budget coordinator to manage the overall event and supply budget.

Work with the FYE Director and the FYE Committee to solicit, review, and evaluate FYE courses for the FYE program. Help build, coordinate, and manage the annual FYE course schedule: work with CEPE Associate Director to create linked FYSS synthesis seminars, work with the registrar’s office to build FYE and FYSS courses in Banner.

Assist with program assessment activities, including annual FYE student and faculty surveys. Participate in regular program review with the FYE Director and others.