Data and Systems Manager

College of Charleston
College of Charleston

USD 57,700-66k / year

Posted on Jul 9, 2026
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Data and Systems Manager

Please see Special Instructions for more details.

Resume required with application submission. Cover letter strongly encouraged. College transcript(s) showing relevant coursework is encouraged.

Please complete the application to include all current and previous work history and education. A resume alone will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu.

Posting Details

POSTING INFORMATION
Internal Title Data and Systems Manager
Position Type Classified
Faculty / Non-Faculty / Administration Non-Faculty
Pay Band TEC05
Level
Department Office of Enrollment Information
Job Purpose
The Data and Systems Manager serves as the technical point of contact for the Admissions Operations team and supports undergraduate recruitment efforts by developing and managing student record data and associated technical processes. This position translates complex enrollment strategies into scalable, automated workflows that enhance both the student and staff experience. Primary duties include technical operations support and data management, advanced logic and automation development, operational reporting, and technical documentation. This role is collaborative with multiple offices across campus including Admissions and Information Technology.
Minimum Requirements
Associate’s degree and relevant work experience in systems development, technical support, database management, programming, and/or workflow automation, or an equivalent combination of education and experience. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
Required
  • Familiarity with customer relationship management systems and business intelligence tools
  • Familiarity with project management concepts and agile methodologies
  • Skilled in Microsoft 365 tools, including Teams, SharePoint, Excel, PowerPoint, Copilot, and Power Automate
  • Aptitude for effectively leveraging generative AI platforms to streamline tasks, enhance analysis, and support productivity
  • Exceptional analytical and problem-solving skills
  • High attention to detail and a strong commitment to data accuracy, integrity, and security
  • Ability to identify and implement opportunities for improving data and business process efficiency
  • Eagerness to learn, adopt, and share new tools and methodologies
  • Proactive and adaptable in a fast-paced environment with strong prioritization skills
  • Clear, professional communication skills for effective collaboration with technical and non-technical stakeholders
  • Self-driven with a continuous improvement mindset
Preferred
  • Experience with any of the following platforms and technology tools: Salesforce, Ellucian Banner, Informatica IICS, Axiom Elite, Validity DemandTools, SQL, Asana, IBM Cognos
  • Hands-on experience with customer relationship management systems and middleware/integration tools.
  • Familiarity with admissions and higher education business processes and best practices
  • Demonstrated ability to solve complex logic problems and develop intricate technical workflows
Additional Comments Regarding Position
Special Instructions to Applicants
Resume required with application submission. Cover letter strongly encouraged. College transcript(s) showing relevant coursework is encouraged.

Please complete the application to include all current and previous work history and education. A resume alone will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu.
Salary *$57,700 - $66,000
Posting Date 07/08/2026
Closing Date 07/22/2026
Benefits
Insurance: Health/Dental/Vision
Life Insurance
Paid Leave: Sick/Annual/Parental
Retirement
Long Term Disability
Paid Holidays
Free CARTA Bus Service
Employee Tuition Assistance Program (ETAP)
Employee Assistance Program (EAP)
Full Benefits Package – Click Here
Open Until Filled No
Posting Number 2026105
EEO Statement
The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.
Quicklink for Posting https://jobs.cofc.edu/postings/18202

Job Duties

Job Duties
Activity
Technical operations support and data management
  • Oversee data and records management processes, ensuring accurate, secure, and efficient data movement across systems.
  • Serve as the functional administrator for managed systems, providing Tier 2 and Tier 3 support to resolve system issues, data inconsistencies, and logic errors within student records.
  • Design and implement automated data quality processes to proactively identify and correct data entry errors.
Essential or Marginal Essential
Percent of Time 45
Activity
Advanced logic and automation development
  • Collaboratively develop and maintain advanced CRM workflows to automate applicant progression throughout the enrollment lifecycle.
  • Extend system capabilities through scripting and configuration beyond standard out-of-the-box functionality.
  • Monitor and maintain integrations between the CRM, Student Information System, and external application platforms.
  • Lead and contribute to special projects within Enrollment Planning, providing technical expertise across design, implementation, and post-launch support.
Essential or Marginal Essential
Percent of Time 40
Activity
Operational reporting
  • Design and maintain complex, multi-object CRM reports and dashboards to monitor key operational metrics such as processing volumes, transcript backlogs, and funnel performance.
  • Extract and deliver targeted datasets to support decision-making for Admissions Operations and institutional stakeholders.
Essential or Marginal Essential
Percent of Time 10
Activity
Technical documentation
  • Maintain technical documentation of how data flows between systems and how custom-built workflows are structured.
  • Provide technical guidance to the team on how to use new reports and dashboard features.
  • Ensures documentation remains current, accurate, and aligned with evolving workflows, translating complex technical procedures into accessible formats for non-technical audiences.
  • Proactively engages colleagues for feedback to validate clarity, usability, and effectiveness of documentation, fostering a culture of shared understanding and continuous improvement.
Essential or Marginal Essential
Percent of Time 5

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Chronicle of Higher Education
    • CofC - Alumni Career Services
    • College of Charleston Website
    • Diverse: Issues in Higher Education
    • Glassdoor
    • Handshake
    • HigherEdJobs
    • Indeed.com
    • Internal Job Posting
    • jbcjobs (Joint Base Charleston Military & Family Readiness)
    • Job Fair
    • LinkedIn
    • Monster.com
    • Personal Referral
    • Post and Courier
    • Public Job Posting
    • SC Works (SC Department of Employment and Workforce)
    • Twitter
    • Word of mouth
    • Other
    • National Labor Exchange
    • CareerBuilder

Applicant Documents

Required Documents
  1. Resume
Optional Documents
  1. Cover Letter / Letter of Application
  2. Unofficial Undergraduate Transcripts
  3. Unofficial Graduate Transcripts
  4. Other Document
  5. Other Document 2
  6. Other Document 3
  7. Form DD 214
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