The Assistant Director for Outreach and Programming in the Academic Advising & Planning Center maintains an advising caseload of undergraduate students to assist them with all aspects of academic planning by promoting and encouraging self-authorship and resource utilization in support of academic success, as well as the timely and informed pursuit of an academic major, supervising professional academic advisors and overseeing a correlative area of departmental responsibility as outlined in the job duties.

Bachelor’s degree required in liberal arts discipline, counseling or related field. Two years of professional workplace experience in higher education academic advising and experience developing, implementing, and programming and activities, creating content using Learning Management Systems (LMS), and a desire to develop others through leadership and supervision.

Preferred Qualifications and Experience:

· Supervision and training

· Conferred Master’s Degree

· Progressive workplace responsibility

· Assessment

· Familiarity with Banner, Degree Works and CRM Advise

· Experience working with LMS systems

· Attention to detail

A successful candidate will love:

Serving as a leader to support professional advisors’ growth and develop both personally and professionally
Collaborating with advisors and leadership team for continuous improvement
Working with undergraduate students in one-on-one and group settings to identify goals, understanding campus systems and plan for success
Developing and evaluating large-scale programming in both virtual and in-person formats and providing continuous support
Managing content housed in a Learning Management System (LMS)
Embracing and employing established departmental values (Team Spirit, Accountability, Humility, Communication, Appreciation, Inclusion)
Working with undergraduate students in both one-on-one and in group advising settings in person and online assisting in identifying goals, understanding campus systems and planning for success
Collaborating with colleagues inside and outside the department to drive the vision and mission of the department through programming and committee work
Serving as a referral agent to campus resources
Helping students find their place and their people
Employing current and evolving technology
Serving as a problem solver and resource to students and colleagues alike
Exhibiting initiative and sharing ideas
Being a part of a team dedicated to mutual respect and collegiality
Enjoy working in a dynamic, fast paced season-based advising (distinct Fall, Spring, Summer) setting
Working independently as well in work teams
Participating in ongoing professional development opportunities with a dedication to continuous improvement

Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Knowledge:
Demonstrated understanding of student development and higher education administration at a liberal arts & sciences college
Well versed in the basic principles and theories of academic advising and college student development in higher education
Thorough understanding and engagement in national advising practices
FERPA regulations and their application
Working knowledge of Microsoft Suite products and Zoom software


Skills and Abilities:
Desire to train, supervise and formally evaluate professional staff members, develop professional staff and provide ongoing support through a consistent in-person presence
Exceptional ability at being a team player, establishing, building, and maintaining effective internal and external relationships and contributing to a friendly, welcoming environment
Experience creating content using Learning Management Systems (LMS)
Demonstrated problem-solving
Demonstrated effective written and oral communication, interpersonal, organizational and customer service skills
Able to lead multiple, simultaneous complex projects with competing priorities
Affirm and contribute to a positive workplace culture
Team spirited, enjoy leading people to achieve a common goal
Exhibit initiative and have tolerance for ambiguity in an ever-changing environment
Must have strong background in program development and implementation
Exhibit initiative and have tolerance for ambiguity
Participate in all in-person programs, activities and initiatives relative to job duties
Think creatively and successfully execute new initiatives with limited guidance

This is an in-person position. May be required to work outside the College’s normal operating hours (8:30am-5:00pm, Monday through Friday), during New Student Orientation, Accepted Student Weekend, and other special events. May be required to offer individual or group appointments virtually. Must have personal internet service and computer equipment that would allow for approved remote work. Physical demands include sitting, walking within the office and around campus; navigating to, from and between buildings, classroom environments and stairways, particularly during New Student Orientation. Applicants with mobility issues are welcome to apply.

Applicants must submit a targeted cover letter, resume and three professional references, one of which must be a current or past supervisor. In addition, applicants must submit both a thoughtful Advising Philosophy and a thoughtful leadership philosophy as additional attachments. Neither document should exceed two pages.

Applicants selected for an interview will be contacted for an in-person, on campus interview after the position closes for applications.

Applicants that fail to complete the online application in its entirety or submit requested materials will not be considered for the position.

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

*Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check.

All applications must be submitted online https://jobs.cofc.edu.

The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.

As a member of the leadership team, provides daily leadership and in-person presence within the department and supports daily departmental operations and services. Collaborates in strategic planning, development of departmental objectives, policies and procedures; and implementation of academic advising programs, special projects, and assessment initiatives. Recommends changes or improvements to the current policies and procedures for the Department. Upholds and exemplifies established departmental values. Works with departmental and campus leadership to champion effective academic advising pedagogy, implement changes based on best practices, and works to align advising practices across the curriculum.

Provide effective interpersonal guidance, information and assistance in identifying, developing, and implementing strategies supportive of individual academic and career goals. Provide quality, accurate academic advising, either in-person or virtually, to first-year, transfer, and undecided students, including special populations (academically at-risk, provisional, academic warning or probation or conditionally readmitted, Summer First students and students with physical or learning disabilities), following a developmental philosophy of advising as defined by NACADA and CAS standards and meeting Advisor Learning Outcomes. Work with students to develop an academic plan by exploring interests, discussing majors and course options, setting realistic goals and addressing academic concerns. Refer advisees to other campus resources as appropriate. Actively participate and help execute advising assessment related initiatives. Support an Advisor on Call in a rotation during business hours and support Quick Question Drop-in services as necessary throughout the year. Documents advising sessions and maintains academic records in compliance with College of Charleston policies and procedures and FERPA regulations. Participates in New Student Orientation and delivers individual and small group workshops using technology-driven planning tools and resources. This may include travel across campus for preparation meetings and content delivery in various campus buildings and settings.

Supervises. observes and formally evaluates four or more professional academic advisors and/or intern, providing ongoing support and developmental feedback through individual or small group team meetings, primarily through in-person contact. Provides supervisory assistance to the Director for the Academic Advising & Planning Center staff at large, including participation in but not limited to personnel matters. Manages and resolves sensitive or complex issues as they arise in the Center, as necessary.

Oversee all aspects of annual departmental sponsored programming to include the Majors and Minors Fair (MMF), Advising Consortium, and Campus Partners College, coordinating details where necessary, and ensuring communication with all stake holders before, during and after the event is effective and timely. Chair the MMF committee to prepare and/or update all supporting program materials for staff and students and work with the Data Coordinator to update the departmental website as appropriate. Serve as primary contact for academic departments’ participation in the MMF and troubleshoot problems. Execute and assess programmatic efforts and apply changes for future events based on data collected. This may include travel across campus to execute the event.

Collaborate with New Student Programs to coordinate and manage all aspects of department’s advising and registration (virtual and in-person) new student orientation sessions throughout the summer. Communicate with New Student Programs, First Year Experience, Admissions and the Registrar’s office for planning purposes. Troubleshoot problems that arise throughout the process. Facilitate staff discussion about changes or updates to orientation processes and recommend changes to the Director. Consider orientation practices for new student populations (i.e. online only/Military) and research best practices. Work with AAPC Leadership team and designated advisors in the development and implementation of Orientation pre-learning and semester advising modules and coordinate with department’s Data Coordinator to ensure student enrollment and communicate updates to staff. Plan and coordinate staff’s Orientation Boot Camp and late registration activities. Assess departmental effectiveness during Orientation and recommend changes. This may include travel across campus for meetings and content delivery in various campus buildings and settings.

Represents the AAPC in various venues including Admissions events (i.e. Maroon Mondays, Accepted Student Weekend) and coordinates the department’s participation, and serve as a liaison to schools, departments and programs to facilitate communication and marketing of key information and strengthen AAPC’s visibility on campus. This may include travel across campus for meetings and content delivery in various campus buildings and settings.

Attend and participate in on and off campus, regional and national professional development opportunities as it relates to area of responsibility. Apply knowledge to personal practice, as well as colleagues in the department. Share content across campus to improve the quality of advising practices campus wide. This may involve intra or interstate travel. Serve as search committee member inside and outside the department, serving as Chair as needed.