As a member of the Student Success Center team, the Academic Success and Global Studies Advisor serves as both a generalist and caseload-specific academic advisor. As a generalist, the individual serves as the primary contact for study abroad advising in the School of Business and collaborates with stakeholders to promote, increase, and diversify study abroad opportunities. As a caseload-specific advisor, the individual serves as the primary academic advisor for International Business students while maintaining the ability to discuss and advise any major or minor offered in the School of Business. Additionally, the individual partners with Global Business Resource Center leadership on administrative functions and collaborates with the College’s centralized Center for International Education on overall study abroad workflow and events. The Advisor must be knowledgeable of policies, procedures, and regulations related to international study, able to support faculty who wish to create and offer faculty-led program opportunities, and collaborative with academic advising colleagues on the overall workflow related to degree planning, progression, and intervention.

Bachelor’s degree and relevant professional experience. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

· Ability to demonstrate a basic understanding of study abroad programs and university degree requirements; experience studying, living, and/or working abroad, or engagement in other relevant intercultural contexts.

· Ability to establish and maintain effective working relationships with stakeholders.

· Excellent communication skills, including public speaking and computer proficiency.

· Ability to plan ahead and manage multiple priorities and tasks.

· Critical thinking skills in resourceful problem-solving and propositional thinking.

· Understanding of FERPA regulations.

· Willingness to work occasional evenings and/or weekends.

· Previous experience working in student services.

· Experience advising and supporting students from diverse backgrounds.

· Familiar with higher education procedures and processes.

· Familiar with platforms such as Banner, Cognos, DegreeWorks, Microsoft Teams, Student Success Insights, and Via-TRM.

· Knowledge of the College of Charleston’s School of Business academic programs.

· Experience in preparing and presenting comprehensive reports and/or long-range plans and objectives is highly preferred.

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

*Salary is commensurate with education/experience which exceeds the minimum requirements.

Offers of employment are contingent upon a successful background check.

All applications must be submitted online https://jobs.cofc.edu.

The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.

· Advises students in the School of Business on global education opportunities that align with the students’ institutional and degree-specific requirements, personal interests, and financial considerations (among other factors).

· In partnership with the Registrar’s Office and School of Business academic departments, maintains and regularly updates a record of academic credit approvals for coursework abroad. Utilizes said inventory of pre-approved coursework to provide program recommendations to School of Business students and advise them on coursework options that satisfy various degree requirements.

· Collaborates frequently with the College’s Center for International Education to stay current on program opportunities, procedures, and deadlines.

· Maintains knowledge of all School of Business majors, minors, and concentrations, their various degree requirements, and any course prerequisite requirements.

· Effectively documents student support in respective platforms.

· Provides academic advising to prospective students, newly admitted first-year and transfer students, and continuing School of Business students through one-on-one advising, group advising, and special events. (This position particularly focuses on the advisement of International Business students.)

· Utilizing effective relationship development and advising technologies, helps students choose or reaffirm their School of Business major(s) and minor(s), understand the requirements for their programs of study, and develop a progression plan in the program.

· Assists students with course registration and applicable overrides/exceptions.

· Effectively documents student support in respective platforms. Provides appliable follow up.

· Collaborates with School of Business faculty and staff to identify and develop additional study abroad opportunities and ensure sufficient enrollment and quality maintenance. Offers recommendations for improvements as needed to ensure student retention.

· Creates marketing opportunities that promote study abroad within the School of Business, informing students how to integrate these opportunities into their academic plans.

· Participates in college-wide study abroad fairs, orientations, and information sessions and develops additional globally focused events within the School of Business.

· Supports select administrative and programmatic functions relevant to the Global Business Resource Center. Such functions can include, but are not limited to, logistical, budgetary, purchasing, strategic planning, and partnership support.

· Collaborates with the School of Business academic department chairs to effectively enroll incoming international students in business coursework. When necessary, reviews these students’ official transcripts to ensure they have the prerequisites necessary for course enrollment.

Acts as an academic advisor for international students who require additional assistance within the School of Business. Effectively documents student support in respective platforms.

· Utilizing the College’s retention software as well as professional advising judgement, leads developmental, intrusive conversations with students that help them connect with resources within the Student Success Center and offered through the College that will maximize their academic success.

· Leverages available data and insights, as well as critical dates in the academic calendar, to motivate proactive student action and to provide the unique support needed for individual students or for identified subsets of the assigned student caseload.

· Effectively documents student support in respective platforms. Collaborates with leadership to best communicate impact of efforts.

· Regularly facilitates internal referrals to Student Success Center services.

· Forms partnerships with faculty, staff, and academic departments within the School of Business, as well as student success units outside the School of Business, that help the advisor explain academic programs, teach students programmatic and College expectations, and connect the student with needed resources.

· Advocates for individual or programmatic modifications that help students succeed, progress, and graduate.

· Serves as a resource for faculty on degree requirements, related technology, institutional policies and procedures, student support services, and opportunities for co-curricular activities.

· Represents the School and the Student Success Center in all College events which require a School of Business academic advising presence.

· Participates in training and information-collaboration sessions with partners within the Student Success Center, the School of Business, and the College.

· Understands and follows the College’s processes for reporting students who need additional support to be successful.

· Engages in training and professional development on advising and student success technologies, including Banner, Cognos, DegreeWorks, Microsoft Teams, Student Success Insights, and Via-TRM.

· Engages in other opportunities and activities that motivate student success and meet the needs of the Student Success Center and the School of Business.