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Digital Advancement Officer*

College of Charleston

College of Charleston

USD 45,729-50k / year
Posted on Jul 4, 2025
Apply now

Digital Advancement Officer*

Please see Special Instructions for more details.

Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
**Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu.

Posting Details

POSTING INFORMATION
Internal Title Digital Advancement Officer*
Position Type Classified
Faculty / Non-Faculty / Administration Non-Faculty
Pay Band 5
Level 4
Department Development
Job Purpose
As a key member of the Regional Advancement team, the Digital Advancement Officer (DXO) is a strategic, results-oriented, and digitally fluent fundraiser dedicated to enriching the donor experience and advancing the mission of the College of Charleston (the university). The DXO will manage a broad portfolio of current and prospective donors, cultivating lasting relationships and delivering meaningful, personalized engagement through dynamic communications and virtual one-on-one interactions.

In this role, the DXO will conduct virtual meetings to share the mission and goals of the university with enthusiasm and authenticity. They will actively solicit annual gifts up to leadership annual gifts, implement tailored strategies to boost donor retention and giving levels year over year, and identify and qualify potential major gift prospects to make referrals.

Serving as a critical connector between donors and the university—including its schools, departments, and divisions—the DXO will collaborate closely with colleagues across the Institutional Advancement team to align donor interests with institutional priorities, create impactful engagement opportunities, and clearly communicate the value and outcomes of philanthropic support.
Minimum Requirements
Bachelor’s degree and demonstrated success in a professional or volunteer fundraising, alumni engagement, customer service or business development role is required. One year of professional experience in business or higher education is preferred. Candidates with an equivalent combination of experience and/or education are encouraged to apply.
Required Knowledge, Skills and Abilities
  • Proficiency in Microsoft Office Suite, database and project management software, and CRM systems.
  • Demonstrates strong social media acumen with a proven ability to rapidly learn and apply new technologies to drive engagement and efficiency.
  • Comfort with virtual meetings.
  • Ability to work evenings and weekends remotely or as required on campus throughout the year.
  • Excellent verbal and strong written communication skills, including comfort with public speaking.
  • Strong attention to detail and ability to quickly understand and retain project and donor information.
  • Must manage sensitive material confidentially.
  • Strong skills in proofreading and editing skills, critical thinking, and commitment follow-through.
  • Proven ability to manage multiple projects simultaneously and meet shifting priorities.
  • Self-motivated, curious, and eager to learn about and engage individuals.
  • Enthusiasm and willingness to make direct person-to-person requests for donations via digital meetings.
  • Ability to synthesize large amounts of information meaningfully and efficiently.
  • Ability to establish and maintain strong, long-term relationships.
  • Demonstrated project management skills, including organizing and managing multiple complex relationships while moving toward a goal.
  • Proven success working independently.
  • Demonstrates the ability to work well with university colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all the university policies and procedures.

Desired/Preferred Knowledge, Skills, and Abilities:
  • Ability to motivate donors, prospects, colleagues, and volunteers to act for the benefit of the university and its mission.
  • Ability to relate personally to the university’s mission.
  • Have an understanding and sensitivity to the academic values of a liberal arts and sciences education organization.
  • Works independently with limited oversight and direction, as well as serves as a trusted and helpful colleague to others doing development and program development work for the university.
  • Possess high levels of energy, initiative, creativity, drive, and discretion, in addition to a sense of humor.
Additional Comments Regarding Position
Will require working flexible hours, including nights and weekends. Will return to the university campus for orientation, trainings, select marquee events and quarterly division meetings and training.

*This position is eligible for full-time remote work within the greater Charleston area.
Special Instructions to Applicants
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
**Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu.
Salary **$45,729 - $50,000
Posting Date 07/03/2025
Closing Date 07/24/2025
Benefits
  • Insurance: Health/Dental/Vision
  • Life Insurance
  • Paid Leave: Sick/Annual/Parental
  • Retirement
  • Long Term Disability
  • Paid Holidays
  • Free CARTA Bus Service
  • Employee Tuition Assistance Program (ETAP)
  • Employee Assistance Program (EAP)
  • Full Benefits Package – Click Here
Open Until Filled No
Posting Number 2025088
EEO Statement
The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.
Quicklink for Posting https://jobs.cofc.edu/postings/16851

Job Duties

Job Duties
Activity
Donor Portfolio Management and Acquisition

  • Manage a large portfolio of donors and prospects, leveraging technology and communication tools to communicate and make solicitations in a personalized and impactful manner.
  • Leverage data analytics and donor insights to identify, qualify, and prioritize prospects based on philanthropic capacity and affinity in order to create the appropriate solicitation.
  • Proactively source, in collaboration, with colleagues, and qualify new prospects through research, data platforms, and social media monitoring.
  • Deliver compelling, customized communications and solicitations across digital, print, and in-person channels to inspire donor support.
  • Maintain accurate and up-to-date records in the CRM/database to support strategic pipeline development and tracking.
Essential or Marginal Essential
Percent of Time 40
Activity
Donor Retention and Engagement

  • Strengthen donor loyalty by retaining and soliciting increases in annual gift amounts through strategic stewardship and outreach.
  • Drive event participation by following up with invitees, confirming attendance, addressing inquiries, and emphasizing the value of their involvement.
  • Design and implement targeted engagement strategies for key segments—including alumni, parents, and university influencers — tailoring messaging and solicitations to align with their interests and giving history.
Essential or Marginal Essential
Percent of Time 40
Activity
Team Collaboration and Support

  • Partner with regional and unit-based gift officers to advance prospects through the donor pipeline and toward meaningful contributions.
  • Actively participate in prospect strategy sessions to assess readiness for solicitations and ensure appropriate qualification and cultivation.
  • Engage in Institutional Advancement team meetings, trainings, and events.
  • Contribute to special projects and assume additional responsibilities as needed to support the broader mission of Institutional Advancement
Essential or Marginal Essential
Percent of Time 20

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • Chronicle of Higher Education
    • CofC - Alumni Career Services
    • College of Charleston Website
    • Diverse: Issues in Higher Education
    • Glassdoor
    • Handshake
    • HigherEdJobs
    • Indeed.com
    • Internal Job Posting
    • jbcjobs (Joint Base Charleston Military & Family Readiness)
    • Job Fair
    • LinkedIn
    • Monster.com
    • Personal Referral
    • Post and Courier
    • Public Job Posting
    • SC Works (SC Department of Employment and Workforce)
    • Twitter
    • Word of mouth
    • Other
    • The Society for College and University Planning
    • National Labor Exchange
    • CareerBuilder

Applicant Documents

Required Documents
  1. Resume
  2. Cover Letter / Letter of Application
Optional Documents
  1. Other Document
  2. Other Document 2
  3. Other Document 3
  4. Form DD 214
Apply now
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