The principle function of this position is to provide technical support and training on computers and software. Responsibilities include but are not limited to: installing/configuring software, hardware, and peripherals; diagnosing and correcting hardware and software problems; performing preventive maintenance; developing/creating reports; identifying, evaluating, and correcting problems; providing training for all new law enforcement software modules; developing and revising system training manuals, and recommending system enhancements.

Position requires a high school diploma (from an accredited school) or GED. An Associate’s Degree from an accredited institution in Computer Science or a related field preferred; and 2-3 years of computer technical support experience, project management, general technology, or training or any equivalent combination of experience and training, which provides the knowledge, skills and abilities necessary to perform the work.

Candidates must demonstrate proficiency in PC applications using Microsoft Office and the Internet; basic knowledge of active directory; Microsoft SQL or MYSQL is preferred; must have the ability to communicate effectively, verbally and written, using technical and nontechnical language; and the ability to work independently.

A qualified applicant must also (1) be a U. S. citizen, (2) possess a valid South Carolina driver’s license or be able to obtain one prior to hire, (3) be proficient in PC applications using Microsoft Office and the Internet (4) Must be able to obtain NCIC certification within six months of hire (5) Must be able to lift and carry computers and equipment (6) and have excellent interpersonal and written/verbal communication skills and be able to interact with all individuals in a professional and courteous manner at all times.