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Parking Services Representative I

Charleston County

Charleston County

Charleston, SC, USA
Posted 6+ months ago

Description

The position will be responsible for general maintenance, monitoring, troubleshooting, and repair of the County’s parking facilities.


HIRING HOURLY: STARTING $15.00 - $18.60


OPEN UNTIL FILLED – APPLICATION REVIEW BEGINS IMMEDIATELY, 04/30/2024.

Duties and Responsibilities

* Extensive monitoring and interaction with the Parking Access Revenue Control System (PARCS) to maximize performance and potential revenues, including routine maintenance and diagnosis of any hardware/software issues.

* Extensive computer knowledge is required, as the candidate will utilize various programs/applications throughout the shift.

* Actively engaging in custodial duties including but not limited to cleaning restrooms, trash removal, sweeping, and other duties as assigned.

* Recommend to parking management any changes that would result in a smoother operation.

* Provide excellent customer service skills while maintaining a safe environment for citizens, visitors, and employees to Charleston County. (ex. Communication via CCTV, Phone, E-mail and Orally)

* Must fill out Shift Reports to inlcude making rounds within the garages during their shift.

* Cash handling-must be able to operate a cash register.

* Must be able to work flexible shifts.

Minimum Qualifications

  • A high school diploma, GED or minimum of 2 years customer service experience, supplemented with one year trades work experience in custodial, cash handling, and call center disciplines.
  • Parking Experience is preferred.

Knowledge, Skills and Abilities

  • Position requires extensive walking and standing throughout the shift.
  • Must possess a valid SC driver’s license, or the ability to obtain one upon acceptance of the position is preferred.
  • Applicant will be required to drive various County vehicles.
  • The employee must be able engage in both sedentary tasks and strenuous activities requiring the lifting of over 40 lbs.
  • Must be able to work in different weather environments and around vehicles.
  • Must be available to work in Emergency Activations.
  • Applicant will be subject to a criminal background check.