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Case Management Assistant - Solicitor's Office

Charleston County

Charleston County

Charleston, SC, USA
Posted on Wednesday, November 22, 2023

This position performs a variety of data entry and support in the creation, maintenance, and closing of case files for the Solicitor’s Office; performs directly related work as required.

HIRING HOURLY RANGE: $16.26 - $21.31




Duties and Responsibilities

Duties: This employee will ensure the completeness, accuracy and timeliness of the case records process; prepares and open new cases in the proper database, ensures that all data entries are correct, and documents are process, data to include clients’ personal information, police reports, and preliminary hearings requests, court dates, grand jury true bill date, court dates, bench warrant data, bond information, mugshots, multi-media files, etc.; prepares, types, logs, distributes, updates and audits various documents, list of jail cases, incident reports ensures completeness, accuracy and timeliness of all  paper and computer case files; runs and creates various reports; researches new warrants to determine if client’s files should be updated; answers telephone calls, receives and greets visitors to the office and provides information to or refers callers and visitors to appropriate personnel; performs criminal history and driving records checks, obtaining certified records of criminal convictions by utilizing state and local law enforcement data bases; processes warrants, police reports, pre-arraignments and roll call verification; acts as backup for other Case Management Specialists, Administrative Assistant I’s, and Receptionist; ensures confidentiality in all phases of their daily duties; responds to questions and comments in a courteous and timely manner; keeps immediate supervisor and designated others full and accurately informed concerning work progress; may be designated to report to work during hazardous weather or emergency conditions. Thorough knowledge of modern office procedures, practices and equipment. Must be skilled in operating a personal computer using standard or customized software. Ability to exercise tact, discretion and sound judgement in addressing sensitive or confidential matters with accuracy and speed under the pressure of time-sensitive deadlines.   

Minimum Qualifications

Minimum Education: High School diploma or GED, Associate’s Degree in Secretarial Science or Criminal Justice preferred.


Minimum Qualification: Two (2) or more years of experience in data entry in a law office; or any equivalent combination

of experience and training which provides the knowledge, skills, and abilities necessary to perform the work.