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Employee Relations Associate

Charleston County

Charleston County

North Charleston, SC, USA
Posted on Friday, August 11, 2023

The Employee Relations Associate will assist higher level Employee Relations staff with sensitive personnel matters and/or internal investigations but will not independently handle them.     

HIRING HOURLY RANGE: $22.85 - $24.98


Duties and Responsibilities

ESSENTIAL FUNCTIONS: (Order of Essential Functions does not indicate importance of functions.) 

  • Processes employee FMLA requests and ADA requests for reasonable accommodations; assists with drafting ADA Agreements.
  • Drafts discipline documents, termination letters, and other Employee Relations documents as needed.
  • Updates and maintains Standard Operation Procedures for the Employee Relations Unit; updates forms and templates.
  • Maintains files and shared drives. Maintains and updates intranet and SharePoint sites that contain Employee Relations content.
  • Serves as a notetaker and coordinator for internal investigations.
  • Tracks timelines and notifies parties of status in EEOC cases, investigations, grievances, terminations, and *unemployment hearings. Coordinates grievances.
  • Facilitates the Exit Interview process; conducts exit interviews.
  • Coordinates all Employee Recognition Programs; serves as the HR Ambassador for Employee Recognition and Employee engagement; plans events.
  • Assists County supervisors, managers and directors with employee assistance referrals, monitors visits for mandatory referrals for compliance purposes. 
  • Performs other duties or assumes other responsibilities as apparent or assigned.


Minimum Qualifications
  • Associate's Degree in Human Resource Management or related field preferred.
  • Two (2) years or more experience in a human resource role preferred.
  • One (1) year experience handling highly sensitive/confidential task.
  • Proficient with Microsoft Office Suite.
  • Excellent interpersonal, coaching and negotiation skills.


Knowledge, Skills and Abilities


  • Take action in solving problems while exhibiting judgment and a systematic approach to decision making; identify the important dimensions of a problem, determine potential causes, obtain relevant information and specify alternate solutions that result in effectiveness. 
  • Actively support all efforts to increase cooperation, communication and collaboration between and among co-workers, departments, and County officials, officials from other jurisdictions, the business community and the general public.
  • Demonstrate sound time-management skills by effectively or efficiently organizing, prioritizing, and completing multiple assignments in a timely manner.
  • Safeguard confidential information and use it or disclose it only as expressly authorized or specifically required in the course of performing specific job duties.
  • Respond positively to a work environment that will change day-to-day, requiring quick departure from and re-organization of one’s schedule.
  • Display willingness to listen and learn.
  • Perform in a self-directed manner.
  • Establish clear, open-minded, trustworthy, bias-free and customer-focused communication to ensure a welcoming and inclusive environment. Interact effectively, professionally, and tactfully.
  • Relate to routine operations in a manner that is consistent with existing solutions to problems; to conform to established policies and procedures.
  • Attentive to the County’s standards for customer service, accuracy, quality, efficiency and all County policies and procedures ensuring that all work performed meets those standards.