The Employee Relations Associate will assist higher level Employee Relations staff with sensitive personnel matters and/or internal investigations but will not independently handle them.     

HIRING HOURLY RANGE: $22.85 - $24.98

OPEN UNTIL FILLED – APPLICATION REVIEW BEGINS IMMEDIATELY

ESSENTIAL FUNCTIONS: (Order of Essential Functions does not indicate importance of functions.) 

• Processes employee FMLA requests and ADA requests for reasonable accommodations; assists with drafting ADA Agreements.
• Drafts discipline documents, termination letters, and other Employee Relations documents as needed.
• Updates and maintains Standard Operation Procedures for the Employee Relations Unit; updates forms and templates.
• Maintains files and shared drives. Maintains and updates intranet and SharePoint sites that contain Employee Relations content.
• Serves as a notetaker and coordinator for internal investigations.
• Tracks timelines and notifies parties of status in EEOC cases, investigations, grievances, terminations, and *unemployment hearings. Coordinates grievances.
• Facilitates the Exit Interview process; conducts exit interviews.
• Coordinates all Employee Recognition Programs; serves as the HR Ambassador for Employee Recognition and Employee engagement; plans events.
• Assists County supervisors, managers and directors with employee assistance referrals, monitors visits for mandatory referrals for compliance purposes. 
• Performs other duties or assumes other responsibilities as apparent or assigned.

• Associate's Degree in Human Resource Management or related field preferred.
• Two (2) years or more experience in a human resource role preferred.
• One (1) year experience handling highly sensitive/confidential task.
• Proficient with Microsoft Office Suite.
• Excellent interpersonal, coaching and negotiation skills.

SUCCESS FACTORS:

• Take action in solving problems while exhibiting judgment and a systematic approach to decision making; identify the important dimensions of a problem, determine potential causes, obtain relevant information and specify alternate solutions that result in effectiveness. 
• Actively support all efforts to increase cooperation, communication and collaboration between and among co-workers, departments, and County officials, officials from other jurisdictions, the business community and the general public.
• Demonstrate sound time-management skills by effectively or efficiently organizing, prioritizing, and completing multiple assignments in a timely manner.
• Safeguard confidential information and use it or disclose it only as expressly authorized or specifically required in the course of performing specific job duties.
• Respond positively to a work environment that will change day-to-day, requiring quick departure from and re-organization of one’s schedule.
• Display willingness to listen and learn.
• Perform in a self-directed manner.
• Establish clear, open-minded, trustworthy, bias-free and customer-focused communication to ensure a welcoming and inclusive environment. Interact effectively, professionally, and tactfully.
• Relate to routine operations in a manner that is consistent with existing solutions to problems; to conform to established policies and procedures.
• Attentive to the County’s standards for customer service, accuracy, quality, efficiency and all County policies and procedures ensuring that all work performed meets those standards.