This position typically provides supervision of professional staff and leadership, mentoring and guidance necessary to successfully achieve the goals of each department; and deals courteously and professionally with coworkers and the public.

ESSENTIAL JOB FUNCTIONS:

• Manage the day to day operations of the departments including directing staff who support administrative computing, networking, user services, telecommunications and other information technology functions, geographical information system functions, administrative services functions, and E911 (Communications) functions.
• Consult with elected officials, administration, directors, and vendors to exchange information, present new approaches, and to discuss equipment/system changes.
• Prepare project budgets and an annual budget for Information Technology, Administrative Services, GIS and E911 (Communications) in the County.
• Manage staff who design, establish, and maintain a network infrastructure for local and wide area connectivity and remote access.
• Develop policies and procedures related to the implementation and operation of the County's information technology systems to assure CJIS compliance.
• Conduct research to stay abreast of laws, regulations, trends and resources in management information systems.
• Participate in vendor contract negotiations for all contracts pertaining to Information Technology, GIS, Administrative Services and E911 (Communications).
• Develop and implement a customer service platform to serve the organization in every aspect.
• Maintain a service catalog for the County.
• Establish and direct the strategic and tactical goals, policies and procedures for the various departments included in the scope.
• Propose hardware/software solutions to accomplish the County's business objectives.
• Provide technological guidance within the organization.
• Assess and anticipate projects and recommend appropriate action and resources.
• Identify user needs and resolve problems.
• Performs other duties as assigned.

• Bachelor's degree in a related field;
• Eight (8) years of related experience in business or government programming;
• Years of experience may be used in lieu of education; education cannot be substituted for years of related experience;
• Must have and maintain a valid driver's license for South Carolina with a safe driving record.

• Departmental testing may be administered during interview;
• A criminal background check will be completed on selected applicant if a current one (less than 3 years old) is not on file.
• U.S. citizenship required pursuant to security investigation for clearance if selected for the position.

• Knowledge of personal computers and peripheral devices with a good understanding of the Internet application systems environment.
• Knowledge and experience with local government property and tax applications preferred.
• Skill in resolving and preventing problems by determining root causes through investigation and action to resolve current and prevent future issues.
• Skill in implementation, conversion and applications development.
• Skill in excellent oral and written communications.
• Skill in performing supervisory duties.
• Skill in organization, detail orientation and multi-tasking.
• Ability to produce procedures and technical reports.
• Ability to prepare purchase orders.
• Ability to manage the budget.
• Ability to establish policies for using, acquiring and maintaining technology systems.
• Ability to lead and supervise different teams and departments throughout the county.

This position requires the employee to sit and use hands to handle or operate objects, tools or controls; reach with hands and arms; and talk and hear. The employee must occasionally lift and/or move up to twenty-five (25) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

The work is regularly performed in a safe and secure work environment that may periodically have unpredicted requirements or demands. Normal working hours are Monday through Friday from 9:00am to 5:00pm with the ability to work flexible hours when necessary. Scheduled hours/days, job location, duties and any other information contained herein is subject to change. May be required to work extra hours and to perform extra or different duties during emergency situations.